The price of their main products is way over the top of what we’d expect. If they reduced the price they’d likely find less people using cracked copies of it and more people spending money with them. But they are stubborn and fail to see this simple business sense. If they carry on the way they are they won't last much longer as it will become unsustainable. It's sad really.

Very good however it would be good if Maxon offer a monthly subscription for software similar to Adobe, as large one off payouts can be harder for small freelance studios. I would be happy to pay a reasonable monthly price indefinitely.

Usually when I pay for a digital download I expect the link straight away, not three days later. Also didn't receive the payment receipt until some hours after the transaction, which had me quite worried as it was quite a bit of money.

Streamlined and simple and fast. You can download a copy of Cinema 4D instantly. The customer service is great over the phone and the company itself is renowned for personal troubleshooting.

There is no need for manually activated downloads these days, especially with such expensive software. Frustrating to have to wait if ordering while Maxon is closed. Different emails with separate temporary and final serial numbers delivered over a period are also an inconvenience for legit customers. Overall, the ordering & delivery of Cinema4d leave much to be desired, and should be much more customer focussed. Support is good, quick reply to queries.

Simple, straight forward product descriptions, helpful staff. Would recommend.

10 years plus of experience with the company who have always been helpful and prompt with responses and deliveries.

Easy and fast

The most friendly, efficient and helpful service you could hope for.

Maxon always provides a great service at a personal level, Cinema 4d Studio is great to work with, I would be lost without it.