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SB

08 August 2023, 15:19

  • GB

Beautiful tile

Beautiful tile. Quickly delivered

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Angie

03 August 2023, 20:50

  • 1 Review
  • GB

Verified

Fantastic service and product

Fantastic customer service from start to finish. The tiles look stunning and we are thrilled. Thank you Bert & May!

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Ashley Harris

02 August 2023, 20:24

  • GB

Outstanding customer service

Outstanding customer service . pleasant & friendly staff . Many thanks 🙏

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LISA BURKE

02 August 2023, 01:07

  • 1 Review
  • GB

Verified

Always a great service

Always a great service, especially with Nel!

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Mel D

02 August 2023, 00:45

  • GB

Amazing customer service

Amazing customer service , felt like Claire went out of her way to respond to me at nine o’clock at night on a Friday, really wasn’t expecting a response ,she was extremely helpful making sure my order would be delivered when it suited me. Super excited about receiving my beautiful hand made tiles. 10/10 Claire

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Fender

01 August 2023, 17:14

  • GB

Excellent customer service!

I have had a new kitchen and bathroom installed and I could not recommend Bert and May enough. They have been super quick in answering queries and when I did not have enough tiles the quickly sorted the problem out. Product looks amazing and so was the service!

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MattieV

01 August 2023, 15:04

  • GB

Such a shame - dreadful returns process for any unused boxed tiles

Thought the tiles were lovely but the returns process is dreadful. There’s a £75 collection fee plus 30% reduction on any tiles returned. You can’t return tiles to your local branch!! We went with the recommended amount from Bert & May who calculated for us the amount of tiles we needed and we had 15% over. I would have been more conservative if I’d been made aware in advance that this was even a consideration.

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Cam

01 August 2023, 02:57

  • GB

From the very first time I made contact…

From the very first time I made contact with the team at Bert and May the service and knowledge of product has been excellent. I’ve worked as a landscaper and garden designer for many years and it is really refreshing to talk to a company who really understand their products and can provide the more technical and logistical information which is crucial to a new project - especially when introducing that product to the client . I have been so happy with the service on every level and Annie, who is the contact that I have been dealing with from the early stages , has been supportive, enthusiastic and knowledgeable on every aspect of the product and ordering . We have now committed to an order and I am really looking forward to working with the tile and creating a relaxed dining area and family space that reflects quality and beautiful design. Really couldn’t be happier .

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Amina

26 July 2023, 00:44

  • GB

I am happy to say that Bert and May…

I am happy to say that Bert and May contacted me and dealt with the problem I was experiencing promptly. I received the tile and I am happy with the outcome

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Charlie Smith

26 July 2023, 00:14

  • GB

Beautiful tiles and excellent quality

Beautiful tiles and excellent quality