Good communication
Good communication. I had a query regarding a large delivery and got a very quick and helpful response. The patio table set is also excellent quality and good value for money
What I wanted was in stock
You had what I wanted in stock and it was delivered in a few days. No problems.
Delivered as per instructions with care.
Delivered as per instructions with care.
Verified
Quick delivery and kept us informed
Quick delivery and kept us informed
Aubretia
First time of buying online from a garden centre i brought Aubrieta and the whole experience was great from start to finish parcel well packed and arrived on the date that i picked well worth the price and the Aubretia is lovely
Great service!
Very helpful delivery driver and colleague, nothing was too much trouble. Excellent service thank you!
Ordered 3 bunches of iris to be sent to…
Ordered 3 bunches of iris to be sent to my sister, arrived promptly but unfortunately out of 30 flowers just 4 opened and the rest didn't open and just turned brown, (this after 3 days) I contacted longacres and yes they offered a full refund but didn't offer to replace the flowers which I thought would have been a goodwill gesture. Very disappointed and will never use again
Great service…
I have been shopping at Longacres for many years and it is one of my favourite garden centres. Recently I made an online purchase which I had to cancel a few days later. Longacres were very forthcoming and quick in cancelling the order and refunding my money.
1st Class Local Business suporting the…
1st Class Local Business suporting the local commuity. They always go above and beyond supporting us on our fundraising events and are always welcoming and benevolant in their approach.
Stellar Customer Service!
Item was very competitively priced and despatched quickly … with delivery on a named day of my choosing. The item had very minor damage, but when I contacted Longacres Customer Services they immediately despatched a replacement. Absolutely stellar customer service … I can’t remember receiving better! Longacres will definitely be my first port of call for all things for the garden.