user image

i know

28 February 2025, 22:30

  • 1 Review
  • GB

Verified

Absolutely disgusting brand

Absolutely disgusting brand. I paid just under £1,800 for icandy peach 7 as a single mum had to pay it off in installment. After going into emergency labour. And a blood transfusion was looking forward to something nice. Got hone from hospital opened the box read the instructions then noticed so of the parts were already put together even though the instructions say to put it together. Then noticed the scratches on the hood. And the carry cot frame also missing bar part. Messaged the brand straight away took 3 weeks to be told here's a bar but they are not replacing the hood or carry cot frame. For £1,800 this is disgusting behaviour of such a big brand that male thousands in the UK but dont pay the full taxes. You could imagine how annoyed I am and the feeling of being robbed by a company whos directors sell faulty products to live the life of luxury while single mums like myself are struggling to pay the extortionate prices for ex display/2nd hand items. Would never buy from icandy again. £1,800 wasted not I'm stuck with a scraped up pushchair in my hallway while I save for a another pushchair from a more responsible brand

user image

Michael Mason

26 February 2025, 22:01

  • 1 Review
  • GB

Verified

Very fast delivery

Very fast delivery. Well packaged

user image

Mandy

22 February 2025, 06:58

  • 1 Review
  • GB

Verified

Great product, great innovation

Great product and so easy to buy replacement items when we damaged the liner of the bassinet. Perfect replacement and now as good as new.

user image

Susan Porton

21 February 2025, 23:11

  • 1 Review
  • GB

Verified

Fast delivery on order and great service

Fast delivery on order and great service

user image

Iona Kaiser

21 February 2025, 16:21

  • 1 Review
  • GB

Verified

The Peach 7 Pecan pushchair bundle with the cacoon car seat

Our Icandy peach 7 travel system bundle arrived last week and we have fallen in love! The pushchair was so easy to assemble and the steering and control of the pushchair is next level. The car seat clips onto the the chassis too which is a great feature, it clips onto an isofix base too for the car, to make it easy to get the car seat in and out of the car. The chassis folds down nice and compact, so it’s the perfect size to put in the car boot or to store in the house whilst not in use. The bassinet and seat material is so so soft, perfect for babies! The pecan colour is gorgeous and all the features that come with the bundle are so useful. I 100% recommend this travel system to all parents, it’s so stylish yet practical. ⭐️⭐️⭐️⭐️⭐️

user image

Sylvia Pearce

17 February 2025, 22:05

  • 1 Review
  • GB

Verified

Excellent service

Excellent service Pick up and delivery first castle Pushchair looks like new

user image

Pauline Borg

16 February 2025, 21:59

  • 1 Review
  • GB

Verified

The experience was a great one.

The experience was a great one. They sent the buggy in no time at all. I reccomand to buy from icandy world

user image

Francesca Steel

16 February 2025, 15:42

  • 1 Review
  • GB

Verified

Poor service and not a practical pram

Purchased the icandy peach 7 and the wheels constantly get blocked with mud and leaves which means you can’t push the pram in a park! Called icandy a few times, the customer service agent was extremely rude and the manager never returned my call. Extremely disappointed in the pram given the price and the poor customer service

user image

Halli

11 February 2025, 20:58

  • 1 Review
  • GB

Verified

Bad experience

I am extremely disappointed with the customer service and warranty process. I placed a warranty claim for a fault with the recline button on the seat unit frame, and while the frame was replaced, I was not informed that the fabric would not be included. Now, I am left with a mismatched product and an unexpected expense to replace the fabric myself. Had this been clearly communicated from the start, I would have made a more informed decision. Instead, the lack of transparency has made this process unnecessarily stressful and costly. Despite reaching out for further assistance, I was met with a rigid response from Terri and no willingness to offer a reasonable resolution. I expected better after investing in this product, and unfortunately, this experience has left me frustrated and dissatisfied. I would caution others to carefully check the fine print, as the support provided post-purchase has been disappointing.

user image

Eshia Mclaren

09 February 2025, 19:37

  • 1 Review
  • GB

Verified

Can't complain my item cone just in…

Can't complain my item cone just in time and was excally what I wanted 👍🏽