Website well thought out and easy to use. Always plenty of time given to the special offers, no rush to choose. Good communication.

Great customer service. I recently downloaded an album in the wrong format by mistake (mp3) and only realised that I had done so after having paid for it. I re downloaded in the correct format (Hi res 24 bit) and paid for that download again. I contacted customer sevices for a refund for the mp3 album expecting a long period before receiving a reply, but was extremely surprised to find an email from customer services within a couple of hours, with an apology for the error for not replying sooner (!) and the full refund for the unwanted download. I can't think of of any better customer service from any other company. They are also very helpful with answering any technical problems with issues that can sometimes occur.

I have used Presto many times for both branded CDs and for their own Presto reissues as well as sheet music and I would heartily recommend them for the intelligent, informative website and unfailing reliability of delivery.

Easy purchase great communication fast and well packed cd thank you

My first purchase from Presto Music, and I am absolutely delighted by their prompt attention and delivery which came today, in good time for Christmas! Thank you.

Have been buying cd and dvd from Presto for several years. Presto is price competitive and service very efficient,and one good thing is that you can get a taste of the music via their internet menu before you buy, or not.

De levere ikke varen indenfor rimelig tid 3 uger og er helt ligeglade i kundeservice. Brug dem ikke - brug en anden leverandør. Priserne er ikke specielt billige på Presto I beder mig om at kontakte jer for at hjælpe. Det skulle jeres kundeservice have gjort da jeg bed om hjælp i år inden jeg skrev denne anmeldelse. Hurra for Trust pilot - det er først efter min anmeldelse I nu vil hjælpe. Glem det - i har mistet en kunde, der igennem de sidste 6 år har lagt mange ordre. Jeg orker ikke at bruge mere tid. Hvis min CD dukker op inden jul så godt ellers laver jeg en kreditkort indsigelse. Nu fortæller Trust zpilot mig at min anmeldelse bliver slettet hvis ikke jeg fortæller virksomheden mine person oplysning. Hvor forsvant anonymiseringen

Great company to do business with, prompt efficient service.Keeps you full informed on what's happening with your orders. Excellent service and a great range of music.

I'm always very very very happy with the music I get from Presto. The service is quick and their system of holding review snippets on many recordings helps me make a decision. I particularly value being able to backorder things that are hard to get or not in stock--they collect up the items for me and then--hey, presto--the CDs arrive in my postbox. Although I collect CDs, I do really like having most of the same recordings available to me immediately online once purchased as this is sometimes more convenient for me than dealing with a CD.

Recently I downloaded a high res file from Presto, as I have many times. Unbeknownst to me, it did not completely load, despite messages to the contrary. As I listened, at moderate volume, I was suddenly bombarded with high volume, high frequency white noise. I quickly lowered the volume but the damage was done. Both my B&W 801D4 tweeters were ruined. I informed Presto and suggested they warn customers of this issue. They have ignored me. Not even an apology. I hope no one else has suffered as I did. Beware.