Verified
Great Team.
The people here are really good. They have the complete knowledge of the market and process. They are really helpful.
Verified
Excellent service
Excellent service provided by all at Ocean - notably Abu, Hema and Laura. I really appreciated how well i was supported with the letting of my flat - great communication and a lovely tenant was found quickly. Very pleased.
Verified
Lily Butler is professional and patient.
Lily Butler is professional and patient.
Verified
Letting the property with Ocean was a mistake!!!!!!…
Edit: I have just read Ocean’s reply to my review. The agency outright refused to manage any issues as I was no longer a client. I would have happily deposited funds with them had I been given the option. Original review: Letting the property with Ocean was fine, but the management of the property left a lot to be desired. Ocean do not vet their contractors properly, nor do they check the quality of the work. I paid £10,000 to have a house redecorated and when I complained about the work done the management team refused to visit the property to inspect it. As a result I found a new agent to let and manage my properties. The last property with Ocean was vacated today and the tenants have left a lot of issues. Ocean is refusing to deal with the issues because they no longer “manage” the property. Very unethical and money-grabbing company.
Verified
Louise Studley is the answer to what…
Louise Studley is the answer to what makes our experience of Ocean Lettings excellent: diligent in the everyday nitty-gritty of household issues. So if there was an issue of something needing fixing, she is there immediately organising the fixing of it. Louise is also happy to negotiate new contracts, acting fairly but impartially between landlord and renter. We can't thank her and Ocean Lettings enough. This is for the whole period from September 2023 to July 2024
Verified
Outstanding service
We have recently completed a sale with Ocean Estate Agents in Southville and we could not be more thrilled with the service they provided and would recommend them to anyone. Clare & Jenny were especially exceptional, not once did we have to chase them for anything. They kept us informed every step of the way and made us feel taken care of. They filled us with confidence knowing that they were doing everything they could to complete our sale and we could not be more pleased with the outstanding customer service we received.
Verified
I was very impressed with the service.
I was very impressed with the service I received from this company. Mrs Linda Cox was the conveyancer handling my account. She informed me every step of the way as things developed. I found the charges I was invoiced for, were very reasonable. I would certainly recommend this company to others.
Verified
Friendly service
The team was helpful and performed a comprehensive check.
Verified
Viewing with Evie today
Viewing with Evie today, very helpful and informative, very organised experience
Verified
Would recommend them highly
Laura, Gemma, and the rest of the team were thoroughly professional in handling our property purchase. They kept us updated at regular intervals and were very organised. Negotiating a favourable deal with the opposite solicitor may not be their best suite, they offer a high-quality conveyancing service nonetheless.