Verified
Can't even give the buyers the right keys
Despite finding a large number of people to view the property many were not in a position to proceed and many were not even on the market despite Ocean knowing we wanted to move quickly. It may be coincidence, or we may have been unlucky, but when we did receive two offers they recommended the lower one who was selling with them (which obviously generates more commission), after several months they could not proceed and we went with the other buyer who was a dream. The icing on the cake was on completion they gave our buyer the wrong key.
Verified
Great!
I am so pleased with Ocean! The sale of the property was not a straight forward one and we feared it would be impossible to sell. Ocean were with us every step of the way and were so patient. They got us the best deal and were open and honest throughout. It was the first time we had sold a property and wouldn't hesitate to use them again if we were ever in the position in the future.
Verified
Can Highly Recommend Ocean
Move day today! Took longer than anticipated but the team in Shirehampton are just great, can’t fault them for communication and patience. A BIG shout out to Sadie Jones who is a gem. I found her very professional and easy to get on with, I had all my queries and concerns addressed immediately when raised, always feeling reassured after talking with her. Also thank you to Sam McGreevy who lead us down the path to ‘new beginnings’ couldn’t have done it without you - Jayne B.
Verified
Communication
Communication is everything with buying and selling houses. Clear and prompt, so you know where you are , at what stage and what is required to proceed Ocean were very good.
Verified
Excellent Service
Me and my partner recently purchased our first property through oceans and can’t fault them. We spoke to a few different estate agencies and they all seemed quite disorganised and unfriendly. We had our first viewing with Layla who was very friendly and helpful and put us at ease with the process. The whole team have been very helpful including Tracey and Lauren who kept us up to date throughout and very responsive to emails. We also used oceans financial adviser Simon who was also very friendly and informative, made the application for the mortgage a lot easier and kept us up to date with any rate changes.
Verified
Great team at the Shirehampton office
Great team at the Shirehampton office - very professional and they made the buying process so smooth. Special thanks to Tanya who coordinated the move. Overall really pleased that we purchased through Ocean Shirehampton :)
Verified
A great experience working with Ocean
Another great experience working with ocean property portishead. Paul and the team couldn’t be anymore accommodating and professional, keeping in touch continuously with us throughout. A success move which felt easy, I would highly recommend these agents for sales in your area.
Verified
Good with regular updates
Good with regular updates, and professional.
Verified
Good communications and help throughout…
Good communications and help throughout the whole process, especially in selecting which offer to accept.
Verified
Very professional work
Very professional work Friendly and helpful Approachable and answer questions