Verified
Lily Butler was super efficient and…
Lily Butler was super efficient and quick to sort out new tenants for my apartment. Extremely happy with the service! Thanks Ocean.
Verified
Helpful, efficient, professional & attentive conveyancers
Dimitri and his conveyancing team at Ocean Bishopston are brilliant. They respond to emails and pick up the phone quickly, answer questions clearly and patiently, and they're also really lovely. I felt reassured that the purchase was in safe hands throughout. I have had to chase previous conveyancers relentlessly to make things move along, and I thought that was normal - but this team proved me wrong! Absolutely five star service, couldn't be more impressed.
Verified
Selling a leasehold independent living apartment
We needed to find a new solicitor who would handle the challenging sale of our late parents leasehold independent living property in Portishead. It was a very stressful time for us but we found the staff at Ocean extremely helpful and empathetic. Their online portal was a little frustrating to begin with but once set up it was a great way to view the progress of the sale, communicate with the team and keep files all together. Our conveyancing team worked really hard to get our sale completed within the tight timescale and kept us informed throughout the process. Thank you to Karen and everyone involved. Highly recommended.
Verified
The Ocean team is very efficient and…
The Ocean team is very efficient and professional. They made the process of selling my house as smooth as it can be. All the team members involved have been very helpful. I will definitely recommend their service.
Verified
House sale
Right from the initial valuation to us handing in our keys on completion, the team at Ocean Portishead were fantastic, they went above and beyond our expectations, we really couldn’t have asked for more. Their excellent communication within their team and with us and our solicitor really made a huge difference.
Verified
Ocean provided conveyancing services on…
Ocean provided conveyancing services on a recent sale with a very difficult purchasing party. Due diligence, patience, persistence and a useful sense of humour culminated finally in a successful and satisfactory completion. Many thanks indeed, particularly to Karen L.
Verified
They know the market
Really knowledgable about the market in our area. Sold house from the first set of viewings. Very helpful staff who kept us well informed throughout the whole process. Highly recommend to people in the Filton/Filton Park area.
Verified
Mis-sold my flat
Mis-sold my flat. They told me my lease length was a lot longer than it was in my lease contract. Quite a lot of other information was incorrectly presented by the estate agent too. Will be wary of them in the future.
Verified
Quality
Communication, helpfulness, professionalism. Lovely team. Nothing was too much trouble. Would recommend their services to everyone
Verified
Efficient but unhelpful staff response
The sale process was smooth and there weren’t unnecessary delays in the process. Unfortunately we felt that our move manager was speaking to the seller’s interest all the time. We were glad we didn’t go for their In-house lawyer as the discussions could’ve been even more one-sided although we’ve been told that in-house lawyers are from a different branch. Simple queries from us were made into complicated, very difficult to follow answers with legal jargon and it felt very frustrating at times giving off the impression that it was being done on purpose When we raised any issues, it felt staff were taking a very defensive approach on behalf of sellers . when we insisted this be discussed with the sellers , we almost always got positive response from sellers. There seemed to be a natural inclination to take the sellers side even without discussing with them. I wouldn’t deal with this agency again if possible