Very helpful staff.
So far I haven't had any benefit from my joining. However, everyone I have dealt with has been very helpful. I look forward to an amazing benefit.
The professionalism of the…
The professionalism of the representatives. Also keeping me abreast of what’s to come. I appreciate it.
Great interaction with Jessica Arce
Jessica Arce was very energetic, professional and cordial. I enjoy tuning in on Facebook and hearing from the spotlighted authors. Just placed an order and can’t wait to read my new book!
Smaller, Revised Edition
Reading Glass Books made my book a smaller version of the original. Perhaps the smaller, 'pocket version' will make it more readable, I don't know, perhaps it will. If there is evidence to support using a smaller font, I would like to know. Thank you.
Arrived on timelier of my book
Arrived on time
I guess I started with Reading Glass…
I guess I started with Reading Glass Books over 2 yrs ago that resulted in having my 2 children's books republished under their name. I surprisingly received a royalty check that 1st qtr. So I paid them in advance to do my 3rd book in the series and the next qtr I asked about my royalties and was told AND shown a copy of a check that I never received. I asked for a copy of the reverse side of the check for my signature and haven't heard a word from them since. No sense in naming names but that was back around April or late May 2024. So once again i have been scammed and ignored and forgotten. Very upset that I will never see the over $10k spent with them or things ended the way it did. Now I get calls from folks that have left them and under another company name. All a scam. When will i learn?
Friendly, flexible, and efficient
Friendly, flexible, and helpful service by Jessica and the rest of the RGB team. Prompt and clear transaction process.
Everything was professionally done
Everything was professionally done. Kaycee has always been polite and professional.
valued customer ?
not being upfront and honest was a big let down for me. I do not feel like a valued customer . yes ,everyone is polite but not genuine. every Author has different needs . I was asked what changes i need in the book when I expressed the change more money was requested, more money was requested for a hard back cover book ? I dont understand this.
Verified
They added me to their email list…
They added me to their email list without my permission. And then I emailed back the same day asking to be taken off. They emailed me again 3 weeks later.