It was an excellent experience with Hawk & Bull, from ordering to receiving the quality zip-up. Ahmed was providing wonderful and professional support.

Terrible quality, no support from customer service. Total scam. I bought a jacket, which was delivered rolled into a small plastic bag. It arrived crumpled dirty looking and covered in what looked like lint. I paid to have it dry cleaned and reached out to the company- no reply. After cleaning it I could see it had tiny hard white bits all over the fabric and was completely unwearable. The company then wanted me to pay to return it. Avoid this company.

Very friendly, very timely, great service during the order process, and most important of all: a real great jacket! It looks exactliy the way I wanted it and it fits perfectly.

I initially wrote a 1 star review and questioned the validity of this company. They have said no comms was due to a server error. The jacket finally turned up and as I have said directly to Hawk and Bull, it is of good quality, an excellent fit, very good workmanship. I am very happy with the jacket and whilst extremely frustated with the poor communications, it appears this was out of their control. I would purchase from them again.

Great service and bespoke attention from the very start. Thanks Ahmed!

Great Customer Service From Day One! I wasn’t sure which size I needed to order, so I was excited when they emailed me for measurements for the person receiving the gift. This helped me because I had no idea which size I should purchase. Ahmed was Awesome!! He replied to every email that I sent. The coat I ordered was absolutely beautiful. My boyfriend loved his special gift which was what I was hoping would happen.

I love my jacket! You’re contacted when you order for more measurements, so your basically get a custom/tailored fit . Mine fits like a glove !! Only small issue was the overpowering smell of protector……. Hope it fades.

I recently purchased a jacket from hawk and bull. The leather quality was really good but unfortunately the cut/fitment just wasn't right even after taking measurements. After reading reviews on here I really thought I would struggle to get a refund but to my amazement Ahmed reached out to me and sorted everything smoothly gaining a full refund. So I can't knock their customer service. So on the basis of the quality of leather and customer service I'll give them 5 stars but the jacket just wasn't right for me.

When I placed my order, I was immediately given a dedicated member of the team (Ahmed), who looked after me through to delivery. The Service has been A1 and faultless; and the product is excellent. My Jacket looks amazing and it fits really well.

Ordered a jacket from Hawk and Bull that was advertised as real leather. Arrived today 4 weeks after ordering and it’s definitely not leather. Good fit, nice lining, well packaged, good design but definitely not leather. Not worth £150 I paid. Don’t be fooled by the union jacks and traditional name etc. They’re made in Pakistan. My advice would be to go on holiday to Turkey and get a similar quality jacket for £50 from one of the bazaars. Spend the spare £100 on kebabs and beer!