Verified
I highly recommend Vetsure for both Service and Value
I cannot fault the service from Vetsure. They are easy to get hold of and have made the process of making a claim as effortless as possible. The (same) UK support agent handling my claim, keeps me up to date and contacts me if there is anything I need to do. All the information, paperwork, and payments have been effortless. I wouldn’t hesitate to recommend Vetsure pet insurance. Thank you.
Verified
Great service
Great service. Very straightforward to claim, excellent customer service.
Verified
Cover for our new puppy Edgar
Cover for our new puppy Edgar. Excellent service when initially setting up insurance. Advisor went through all options and selected most appropriate for our needs. First 5 weeks free! Simon Booth
Verified
EASY NO HASSLE INSURANCE!
EASY NO HASSLE INSURANCE!
Verified
Helpful and friendly
Always very helpful if you need to contact them and our vet works with them so our claims have always been paid to him promptly, all I had to do was sign and leave the rest to them. Highly recommend
Verified
Lovely and helpful person during a…
Lovely and helpful person during a phone conversation, and prompt action once each of the two claims submitted. Have recommended Vetsure and will again in the future. Thank you.
Verified
Excellent service.
A quick, and efficient service. Vetsure were extremely proactive when it came to resolving a problem when the Vet didn't provide the necessary paperwork. Excellent service.
Verified
Speedy & Efficient
Having made a claim on the Vetsure policy, the service was so responsive. The claim was dealt with in a very short timescale and I was then notified that the money had been sent to my account. Fast, efficient, no nonsense! Great service.
Verified
A hidden £20 charge
With any claim I am always charged extra £20 because my local vet is not on Vetsure list of ‘approved’ vets. Which reminds me, I must look into changing my insurance company, find someone with no hidden charges.
Verified
How understanding the vets were ,and…
How understanding the vets were ,and how farst vetsure payed the bill