user image

Amanda

25 September 2023, 21:03

  • 1 Review
  • GB

Verified

I highly recommend Vetsure for both Service and Value

I cannot fault the service from Vetsure. They are easy to get hold of and have made the process of making a claim as effortless as possible. The (same) UK support agent handling my claim, keeps me up to date and contacts me if there is anything I need to do. All the information, paperwork, and payments have been effortless. I wouldn’t hesitate to recommend Vetsure pet insurance. Thank you.

user image

customer

25 September 2023, 20:51

  • 1 Review
  • GB

Verified

Great service

Great service. Very straightforward to claim, excellent customer service.

user image

Simon Booth

24 September 2023, 23:54

  • 1 Review
  • GB

Verified

Cover for our new puppy Edgar

Cover for our new puppy Edgar. Excellent service when initially setting up insurance. Advisor went through all options and selected most appropriate for our needs. First 5 weeks free! Simon Booth

user image

Sonya Tiernan

23 September 2023, 00:10

  • 1 Review
  • GB

Verified

EASY NO HASSLE INSURANCE!

EASY NO HASSLE INSURANCE!

user image

Mr Neve

21 September 2023, 22:30

  • 1 Review
  • GB

Verified

Helpful and friendly

Always very helpful if you need to contact them and our vet works with them so our claims have always been paid to him promptly, all I had to do was sign and leave the rest to them. Highly recommend

user image

Mrs Kinder

20 September 2023, 17:48

  • 1 Review
  • GB

Verified

Lovely and helpful person during a…

Lovely and helpful person during a phone conversation, and prompt action once each of the two claims submitted. Have recommended Vetsure and will again in the future. Thank you.

user image

customer

19 September 2023, 07:23

  • 1 Review
  • GB

Verified

Excellent service.

A quick, and efficient service. Vetsure were extremely proactive when it came to resolving a problem when the Vet didn't provide the necessary paperwork. Excellent service.

user image

Jackie whalley

19 September 2023, 04:39

  • 1 Review
  • GB

Verified

Speedy & Efficient

Having made a claim on the Vetsure policy, the service was so responsive. The claim was dealt with in a very short timescale and I was then notified that the money had been sent to my account. Fast, efficient, no nonsense! Great service.

user image

Ayla Kay

19 September 2023, 03:46

  • 1 Review
  • GB

Verified

A hidden £20 charge

With any claim I am always charged extra £20 because my local vet is not on Vetsure list of ‘approved’ vets. Which reminds me, I must look into changing my insurance company, find someone with no hidden charges.

user image

Denis

19 September 2023, 03:15

  • 1 Review
  • GB

Verified

How understanding the vets were ,and…

How understanding the vets were ,and how farst vetsure payed the bill