Very helpful and patient advisor Helped me set up the policy in the most cost effective way with the best cover available that I could afford for my new cat Lily.

Painless and straight forward

Really great service, gave great advice, contacted me to change the premium collection date as requested and gave me multiple options of cover. Really pleased with our cover for our dog pippa. Leann Barber

recently purchased cat insurance online and couldn’t be happier with my decision. Not only do I feel a strong sense of security knowing that my beloved kitten girl, Olive, is protected, but I’m also thoroughly impressed with the quality of the insurance company. They made the process smooth and efficient, and their dedication to pet well-being truly shines through. Many thanks to the team for providing peace of mind for both Olive and me. Warm Regards. M.Aktas

Great insurance well priced Lovely lady on phone who sorted it Annette turner Stanley

We have never made a claim on the insurance in eleven and half years, but we recently lost our dog Ellie and the vets asked about insurance. They told us to call the insurer and they would sort it all out for us. Our Ellie died of a stroke then her heart gave out. Vetsure called us to inform us we can't claim as she didn't die in an accident. What a load of rubbish, just so they don't have to pay out!!!! We are pensioners, all we wanted to do was to insure our dog. It's a lot of year's to pay for something that you get nothing for. It might be a good idea if you contact your customers after a few years to see if you could offer a better insurance. If we had claimed before we would have known the problem. Saying your sorry means nothing.

Very good professional and hassle free would recommend

Our boy Max had vets over a period of 11 days plus hospital overnight. All claims submitted and were paid within two weeks excellent service.

Company very helpful and all went through very smoothly.

Unfortunately we recently had to make a claim with Vetsure. The service we received was very good and the claim was dealt with and paid promptly direct to the vet. We were kept informed by email every step of the way. Well done Vetsure insurance.