Verified
1st Class service.
Picked up a leaflet from our Vet, very impressed with the brochure contacted yourselves spoke to a lovely lady who was so helpful...1st Class service
Verified
Very comprehensive explanation of…
Very comprehensive explanation of policy best suited for my pet dog Molly.
Verified
Easy and clear to setup insurance for…
Easy and clear to setup insurance for my pet
Verified
The claim was accepted and dealt with…
The claim was accepted and dealt with very efficiently.
Verified
Satisfied Customer
We have been with Vetsure ever since getting our first dog. The cover is good, even with a lifetime excess and choice of excess amounts. We appreciate the convenience of our vets being able to handle the admin of claims. It is though quite expensive. We have two dogs, both insured with Vetsure and feel that the multiple dog discount should be greater. Nevertheless, based on our experience to date, we would not move from Vetsure.
Verified
Simple and efficient claim process via…
Simple and efficient claim process via the vet meant that once I had paid the initial excess, all I had to worry about was getting my dog better. Clear breakdown of the claim amount and any payments I needed to make were emailed to me. Thank you, Vetsure.
Verified
Hi with Bonnie not being well it was…
Hi with Bonnie not being well it was nice to know we had satisfaction with having Vetsure Pet Insurance as a back up of the cost at the vets. All went smooth from start to finish in our claim with Bonnies bad health. Very pleased with result. Mr and Mrs Shearwood
Verified
Good pet insurance company
Almost all sum of excess (2000) was paid without any long disputes. Vesture Pet have made all communication with vets quickly and independent. We were in pleasant shok how easy it was done.
Verified
Beloved Irish setter
During what was a worrying time with my lovely dog between Vetsure and my own vets the procedure to make a claim on my insurance was completely seamless. Claim form completed by vet, forwarded to Vetsure and shortly afterwards relevant funds received directly into account. Very efficient service.
Verified
Outstanding service from Vetsure
Outstanding service from Vetsure when my Spaniel developed a sinister lump between his toes. All dealt with professionally, fairly and with the minimum of fuss. Call service staff were first class and I was kept in the loop throughout. I would recommend without reservation.