Verified
Excellent service
Even during these hard times Vetsure dealt with my claim really quickly. Would give them 10 stars if I could.
Verified
Brilliant customer service.will…
Brilliant customer service.will recommend to family and friends. Wish all companies had this service. Thank you
Verified
Fab Service but ageism towards older pets
I can't fault the service of Vetsure and the compassion they have for you and your pets. I havent given it 5 stars as I fundamentally disagree with the surcharge imposed for an older pet, especially when the pet has been with them since puppy hood. Ageism is not appropriate especially as over time the regular insurance payment covers any expenditure in older years and the fact that the insurance payment is 150% higher as a result of age.
Verified
Very quick to pay vet for my pets…
Very quick to pay vet for my pets bills. Great to be able to do direct claims
Verified
Absolutely fantastic I really recommend
I can not recommend vetsure enough. They are absolutely fantastic I had a horrendous experience at one of there certified vets and they fully supported me transitioning to another practise. They were regularly in contact with myself and so helpful and friendly. Their staff are so polite and friendly and made an unpleasant experience much easier for me. Thank you to Anika, Rebecca and the others who went above and beyond for me and Pixie I will eternally grateful. Thank you.
Verified
Excellent service.
Excellent service.
Verified
I have been insured with Vetsure for my…
I have been insured with Vetsure for my 4yr old Husky since she was 12 weeks old. When she was 16wks old, she was diagnosed with Pancreatitis and it has reoccurred many times in her life and also left her with several other issues connected to her pancreatitis. Vetsure have covered the costs of the treatment, quickly and without question each and every time I have made a claim. I would definitely recommend Vetsure to anyone requiring a cost effective and professional insurance company. They are a five star company. Thank you.⭐️⭐️⭐️⭐️⭐️
Verified
It was so easy
It was so easy, one phonecall to yourselves and everything was taken care of with my vets practise. No extra stress of filling out forms, just my signature and I could concentrate on my ill pet instead of the insurance claim. Thankyou Vetsure!
Verified
Thank you for processing my claim so…
Thank you for processing my claim so quickly!
Verified
Brilliant service
I’ve never claimed on my insurance before but I found the process easy and stress free. I only had to pay my excess and the rest was settled directly with the vet.