Verified
Quick, efficient & friendly!
Couldn’t Have asked for swifter or more efficient service. Thank you!
Verified
Peace of mind and superb service
Peace of mind and superb service. We wouldn't go anywhere else for our health insurance for Hector having had Vetsure support us through the life and passing of our previous fur baby.
Verified
The whole experience of my dog limping…
The whole experience of my dog limping then told after x rays he needed an operation was traumatic, but with vetsure the experience was less stressful. I contacted them immediately an was told to fill small questionnaire about the time of the incident and what the vet advised , within 20 mins everything was covered , Leo had the operation all covered on my policy , and in 6 weeks he will have another x ray to see that the leg has healed 1st class were VETSURE .....and to the lovely lady I spoke too , she put my mind at ease ASAP .....one very happy customer , and Leo says thanks too 👍👍👍👍😀😀😀😀
Verified
Vetsure and a clumsy labrador
We have been with Vetsure for 3 years now with our rather clumsy labrador. We have had several occasions where claims needed to be made but thankfully this was directly made through our vets with just the excess paid. No fuss, no forms at our end and the confidence that we can give the best care to our family member.
Verified
Never Any Quibble
Never any quibble, which makes it obvious that Vetsure ensures that the pet,as well as its owners, are given priority and the opportunity to concentrate on the pet's full recovery. Friends,who are insured with other pet insurers, cannot believe how easy and faultless it is with Vetsure and suggest they will also be 'joining the club'.
Verified
Very easy to claim and claim paid…
Very easy to claim and claim paid quickly
Verified
Amazing customer service and very quick…
Amazing customer service and very quick sorting out a claim that we had sent off. Thank you
Verified
Very helpful and quick to answer…
Very helpful and quick to answer queries. Prompt in settling claims with clear breakdown of settlement. Don't like the idea of paying a higher premium for older dogs or the 15%that is taken out of the settlement after the excess but this is probably the same with other insurers. However I would still give 5stars for their performance over the last 3/4years.
Verified
Would have been 5 if we had been…
Would have been 5 if we had been reimbursed for last visits
Verified
Very easy
Filled the very easy form in & handed to the vets, paid the excess & waited to hear. Claim successful. No stress at all.