Very prompt handling of our claim with payment made direct to our vet. Thank you.

Always very quick when responding to queries. Great to be with and fairly decent on price.

Everything was very straightforward and simple. When I spoke to someone on the phone she was very compassionate and patient. Would highly recommend.

Sadly not the first time I’ve had to make a claim with my cat but the whole process with Vetsure was very straight forward.

Vetsure are very responsive, when talking to them on the phone, they actually care about our pets

Quick, easy and efficient. A pleasure to deal with.

I'm very impressed with the level of cover i receive from Vetsure and also the caring nature of the staff whenever I call to discuss my pet. It helps alleviate some of the worry when your insurance company is so good. Would definitely recommend Vetsure

Quick and easy. Lovely customer service

Great company, easy to use but very expensive compared to other let insurance I've looked at. Disappointed that their has been no deals for continuing customers. Had a problem with my account in the past and no good will gesture. Just suggested that I either pay in full the amount own that have gone in ten direct debit (this was acknowledged as not my fault) or cancel and restart the policy but with my bet having continued illness this wouldn't have been the best idea. We thanked for my understanding and the lady even said that most costumers would have been less understanding but still no good will gesture.

My vet handled all claim submissions I just had to verify electronically. Really easy and prompt. No hassle.