Unable to comment. I haven’t need to use the insurance or do any claims. Otherwise they are very good, courteous and friendly.

Vetsure have always been very helpful and professional.They provide an effective and very easy to use service.

Straightforward claims procedure.

The best insurance company for pet insurance. They are so caring and kind. They are always there to help. I can not recommend this insurance company enough, they care so much about our fur babies. Thank you. Anna - Owner of Our cat Archie and our Labrador Alex x

I recommend Vetsure because when my cat was ill, they covered the entire vet fees and the process was straightforward. It really makes me feel safe to have this insurance.

I have always received excellent service from Vetsure. Good information when ringing for advice and speedy payments. Thank you.

Vetsure is an amazing company to have a policy with to help with the cost of vet fees for Cupcake. The forms for making a claim are easy to follow and you are never waiting or having to contact the team to chase your claim up as it is dealt with quickly and is hassle free. Vetsure keep me up to date with any changes in my policy and send me news letters in regards to different policies that they offer. Very reliable and I would recommend to family and friends.

Excellent service

Very good but a few hitches in the beginning

Ok, so I have given 4 stars. This is because every time I have claimed they paid out in full. They would have got 5 stars but it’s been a bit annoying to have to chase them a few times, their excuse being they are waiting on info from another vet I have registered with. Having spoken to this vet they had already sent the info days before. This has happened 3 times. However as I said this has, thus far, been the only inconvenience and they have paid out 3 very large sums of money for my dogs treatment. It’s a reliable insurance company that takes care seriously.