Taken money out my account but can’t get through to them at all they are not answering my emails and I’m getting very agitated I WANT A REFUND NOW never signed up to this scam

I just found out these people took out £19.95 twice from my acct and l have never spoken to them before neither did l ask for a loan from them. I do not know how they got my account details and just took my money. This is fraud. Please return my money to my card asap.

I never heard of creditgenius.co.uk, I only noticed them when they charged my account today and stole £19,95 without my consent. I noticed this company previously when they constantly tried to rob me and take money from my account so I had to deactivate my card then as soon as I activated my card the money was gone. I have no idea who is this company and what they do, never used them or had any business with them.

Absolutely disgusting of this company to steal my details and take money out as they please. Fraudsters.. daylight armed robbers…. They took £19.95 twice

Took £19.95 out of my account without my permission. I did not sign up for anything, how they even got my bank details is very concerning. I have setup as fraud on my online bank, they are sending me out a new card. I hope to get refunded. STAY AWAY FROM THESE SCAMMERS.

Took money from my account, had not signed up for this, emailed them, no response so reported to my bank.

Pure scam. Taking my money without my permission. No conditions, no agreement Avoid. Delete

Took £19.95 as well! Don’t have a clue who these scammers are and when I try call it says to email then it says there email is full or something? Anyone know how I can contact and get a refund asap

I have no idea who these people are but they have debited my account £19.95. Managed to get an email address and I have received an auto email stating they are experiencing a higher than usual volume of enquiries. That just tells me they are stealing monumental amounts of money from innocent people. I will report my transactions as fraud.

Took 19.95 from my bank twice Bank is looking in to it as they have had a few it has happened to and now contacted police