Verified
good support service
good support service
Verified
Very good company
Very good company
Verified
Been a customer for a long time
Been a customer for a long time, generally ok, but if the wagon driver is different, or there is traffic you get no collection and a access blocked message, then the next collection the bin gets emptied you then get an over weight message due to it not being collected previously, we then agree to have weekly collections rather than fortnightly, this doesn't go to plan and still missed collections, I cancel the direct debit and inform them what happening, hoping it would get sorted and resolved, nothing, All I do get is a late payment charge, please what am I paying for, you don't collect and you charge me extra! HELP
Verified
Very good people and alot helpful
Very good people and alot helpful. My contract was expired so I renewed the contract and refer to my friend bussiness too. Very good people
Verified
Drew was very patient with me…
Drew was very patient with me throughout the registration process. He was a professional and understood me every step of the way. I definitely recommend him.
Verified
The chat was awesome really helpful…
The chat was awesome really helpful keep up the good work and many thanks
Verified
Avoid
Woeful service - repeated failures to deliver a simple contract, then a refusal to accept they had breached the contract due to their inability to deliver it properly. As bad as their new owners, Biffa Group. Avoid!!
Verified
Scam - Take payments but no service
Taken payments consistently yet also failed to collect waste consistently for 10 weeks and now have left us stranded with upset locals and residents because waste is accumulating and they don’t wish to assist in collecting the waste that we have already paid for. Called several times and spoken to several team members but still don’t seem to be getting through to them. Don’t recommend, as they’ll scam you into taking money and not provide a service you’re covered by. Update: Been waiting all day after waiting 10-11 weeks for a call so doesn’t seem like anything will be done.
Verified
Very good company to talk to
Very good company to talk to, generally try to keep my invoice lower by suggesting different ways to bin our waste. Representative Dean very responsive to our needs. Would highly recommend to any business looking for waste management.
Verified
Waste managed are very professional..I…
Waste managed are very professional..I had a good experience using them.