Verified
The woman I spoke too was really helpful
The woman I spoke too was really helpful
Verified
Great support and advice
Glen made the experience great. He made everything simple and easy to understand. He also informed me of my best options and indicated the support I could have.
Verified
100% would recommend!
It was quick and easy, and Rory was friendly, diligent, helpful and patient with all my questions.
Verified
all products comes before my plans…
all products comes before my plans start, zero stress verry polite help line. Definitely five star.
Verified
Promised me a service took my money and…
Promised me a service took my money and failed on the delivery
Verified
Great service from Rory Durnin
Great service from Rory Durnin
Verified
Very helpful
Very helpful
Verified
Very disappointed – unjustified charges and no response to my complaint!
I do not recommend working with Waste Managed Limited. I have been extremely disappointed with their services due to unclear terms, additional charges, and frequent communication errors. I signed a contract with them, where it was agreed that payments would be taken on specified dates, yet the company repeatedly attempted to withdraw funds from my account on unapproved dates. Because of this, I no longer keep funds in that account to avoid unauthorized charges. The most recent situation was especially frustrating – on October 23, 2024, I received an email from them stating that another attempt to collect the outstanding payment would be made in 7 working days. However, the very next day, I was charged an additional £40 (for late payment and direct debit failure), which I found completely unjustified. I was given no prior information that an attempt would be made on October 21. Additionally, I often received incorrect invoices or conflicting information regarding payment dates and my installment plan. At one point, I was informed that the installments would be deducted monthly, only to later receive emails indicating weekly deductions – completely chaotic and confusing. I sent a formal complaint requesting an explanation, but so far, I have received no response. In my opinion, this company’s actions seem like an attempt to impose unnecessary charges by using unclear terms. Waste Managed Limited clearly does not prioritize customer care or transparency. I strongly advise avoiding them!
Verified
Excellent Customer Service
I called today because I couldn't find a document I urgently needed. Adam Hudson was very helpful and explained exactly how to find it! Thanks Adam
Verified
We dealt with Callum who was…
We dealt with Callum who was professional, courteous and very helpful whilst dealing with our new quote. Well done !!