Verified
Understood my best needs for my new…
Understood my best needs for my new business and excelled in customer service. Thank you
Verified
Great communication
Great communication, support and after sales support. Can't fault them.
Verified
Verey easy
Verey easy everything on hone
Verified
Very helpful customer services
Very helpful customer services, got to the bottom of our issue quickly and resolved the problem.
Verified
Charlie
Charlie, was very polite, patient and helpful with setting everything up and a pleasure to deal with a great representative for the company
Verified
Once again they never fail to fail DO NOT USE
Once again they never fail to fail. I gave notice twice last year as they are overpriced and have terrible customer service. Not once on either call did they inform me I would need to give the notice again in a very small window of opportunity or the contract rolls over without me signed up again. They were happy to discuss the fact there would be an admin charge for the bins being removed unless the direct provider could prove the have a contact with me but conveniently forgot to tell me of the break clause, Now I have to pay nearly £300 to break the contract I didn't sign which I am happy to do as they are just terrible to work with and I will recover that cost within 6 months of being direct. Do not use, overpriced and terrible customer service.
Verified
It really is waste managed!
Very thorough and informative, Bin delivered very quickly, easy access to portal for invoices and clear understanding of collection days.
Verified
Ras was fantastic
Ras was fantastic. Went thoroughly with setting up collection.
Verified
The person that received my call was…
The person that received my call was very well spoken Nothing was a problem to her Helped me with everything I asked
Verified
Great thank you for your services and…
Great thank you for your services and your support