If I could give zero stars, I would. From contract disagreements to mysteriously “lost” phone recordings, this company is the epitome of a dumpster fire. We had bins taken away, incorrect bins delivered, and then we were told our (nonexistent) bin was overweight. Yep, apparently, they’ve mastered the art of weighing invisible rubbish and charging you for it! Their customer service? A masterclass in argumentative aggression. Every interaction felt like I was in a boxing match – except they’re swinging for my wallet. They seem to have invested more time in inventing new ways to extract money than actually delivering bins. A service that should have been simple was turned into the most needlessly complicated nightmare of the year. Honestly, Waste Managed? More like Wallet Managed. Save yourself the hassle – this company will leave you with more headaches and your rubbish. Be warned!

good customer service

good service, communication and prices so far. Hopefully this will continue once the contract is up and running

Very short waiting time to speak to a person. Issue over missing collections dealt with quickly and efficiently.

Very good service

Quickly dealt with any issues i had.

Prompt reply to emails

Very helpful. Chap I spoke to was knowledgeable and was able to sort out our waste collection

Placed order on 5/12 and made a payment by card then. Got next bill on 12/12 due to go out by DD. Fine, but still no sign of any bin??

So helpful absolutley amazing customer service