Great coordination and satisfaction
Competitive price, great coordination, and satisfactory results
Amazing idea
Able to book less than 24 hours before. Got great service.
Madalina is a pleasant and polite woman…
Madalina is a pleasant and polite woman who washes and does the job well. I highly recommend her.
Non-reputable Service - Scam
Likely Scam. I booked an end of tenancy cleaning service over a month ago which where the cleaner showed up and as soon as I left did not do the job and left. Because it was a day to the end of tenancy I had to clean the entire flat myself with the help of my mum. I called the company to complain and send photos and they confirmed they would refund my cleaning fee. It’s been over 6 weeks and every time I get in touch they claim it is being processed and there is never any refund. The customer service is very poor because there is no avenue to speak to anyone just via a chat bot where someone emails you later.
Not easy to cancel or get in touch with…
Not easy to cancel or get in touch with wecasa if a cleaner is severely late. Long response times and no way to follow up until they reach back out. I will probably use again but not an easy first timer experience and if the next time is just as painful we won't return.
Poor results don't expect much
Very poor experience. End of tenancy cleaning but left lots to do including having to vacuum, oven not done while we requested it when booking, fridge not clean... Currently spending the night cleaning. Ps. feedback are not confidential while they claim they are
Great clean
Very pleased with Doreen.
Verified
Easy to navigate
Easy to navigate, easy to book, clear communication and transparent.
First time cleaning
Cleaner was great! And very thorough, very happy with him. Admin side, they charged me twice at different prices and then refunded but I am still waiting for the difference. So that side is a little slow
Definitely recommend
Augustine did an amazing job! He was really friendly and ensured every nook and cranny was cleaned