Great for quick and last minute…
Great for quick and last minute request! Thanks
Very useful platform.
Our cleaner is very professional and friendly.
The cleaner was punctual and very…
The cleaner was punctual and very thorough, removing a deep level of dirt and helping to reorganise the bedroom. The price was very good, and I was able to book on the same day. I'd certainly recommend!
Most disappointing experience
I have had very bad experience with the Wecasa customer support team and the cleaners. So far I have used them for 3 cleaning sessions and had booked 4. The first 2 sessions were fine. For the 3rd session the cleaner wanted to change the time just few minutes before the session was going to start. It did not suit me so I asked him to cancel the appointment. But then he agreed to come at the appointed time. I booked a 4th session for 19th April 2pm. I got a message just half an hour before the session that the cleaner can't keep the appointment and has cancelled the session. I got a message to log in and book another session. I contacted the customer support team and argued with them that if they cancel last minute how do I arrange for some one. They said not to worry I will not be charged. It was not about the charge as I know they would not but last minute how can I arrange for a cleaner. I had a big party the next day morning at my house. Finally the person agreed to find me another cleaner. Once again another session was booked for 6.30pm on 19th. Just 10 mins before the session begins the cleaner cancelled it. I was devastated. I had to cater to everything else for the party and also clean the house in the next few hours left. So unprofessional. No one from Wecasa even bothered to contact me. Is this how professionals work?
Easy to book and good that you can book…
Easy to book and good that you can book one off cleaning and not tied to contract.
Through cleaner
Jazz helped me clean my father's flat. He was an amazing cleaner. He was on time, coutrious and understood what was needed of him. The App Wecasa was easy to use and prices are reasonable.
The attention to detail
The attention to detail with the work done was very good
A1 A1
A1 Great service, easy booking, arrived time, did great job. Booked again following week what more can I say.
Extremely professional and reliable
Extremely professional, fast, and reliable service. I am very impressed. Will be using again.
Amazing job well done
Amazing job well done