Amazing service totally recommend
Amazing service totally recommend
Flawed concept.
Unfortunately the concept is flawed as you are unable to choose a professional and thereby go off reviews and find a person who is vouched for. I'm sure some of the cleansers are great but unfortunately mine wasn't very good and wasn't particularly friendly either, which made me feel quite uncomfortable. They were also very scruffily dressed and walked around my house barefoot. They did not know how to plug in a hoover or how to use the mop bucket, they used the incorrect sprays on surfaces, and left a lot of obvious things uncleaned (shower, skirting boards, cobwebs), dusting/hoovering around things rather than moving them etc. They had limited English and clearly struggled to convey questions to me and to understand my answers. I booked a one-off clean as I wanted someone to do a slightly more thorough job than I typically do weekly, and I ended up doing everything else after they left. I also did not feel comfortable giving my cleaner an accurate rating as they were so insistent on me leaving them a good rating.
Verified
Their people are nice
Their people are nice. Their service is excellent. Their prices are fair.
Love wecasa!
Love wecasa!
The friendly personality
The friendly personality, and the price,
Verified
Perfect
Very happy, the service provided by Chantelle was great!
Charles is an excellent cleaner!
Charles is an excellent cleaner! He is friendly, attentive, and prioritized our needs to maximize the 3 hours available. Although he arrived a bit late due to heavy traffic, he made up for it by staying the full agreed time. Despite only booking 3 hours for a deep clean of a 2-bedroom house, he exceeded our expectations. We are very grateful for his service and would request Charles specifically in the future. Thank you, Charles! The online platform and booking process were clear and efficient. However, it would be helpful if the website provided more details on the equipment required by the customer and what the deep clean service includes, such as oven cleaning and window washing. Overall, the platform is user-friendly and easy to navigate.
Excellent service
Excellent service, relaxed, friendly and efficient
Easy to book and over all a good clean…
Easy to book and over all a good clean but some key areas missed for an end of tenancy clean like the fridge and freezer, wiping the light switches and dusting some radiators
Genuinely the worst customer service…
Genuinely the worst customer service that I have encountered. I hired someone for end of tenancy cleaning, the place was filthy there were dust piles left in the corner of rooms, the counters were not wiped at all. They make it very difficult to get in contact with customer service and when you do get in contact you aren’t allowed to respond.