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Susan Trainor

02 October 2024, 14:54

  • GB

Beautiful gift

My husband bought me this beautifully packaged, signature coloured bangle with my daughters DOB engraved with roman numerals...absolutely love it! I wear it most days, even in the shower, and its still in pristine condition. Its my most treasured piece of jewellery.

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Consumer

16 September 2024, 14:31

  • ID

I still have not received my order…

I still have not received my order which was placed in august. Now worried this is not a true website

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Lucy Pollard

05 September 2024, 20:16

  • GB

This company is special

This company is special! The jewellery is stunning and beautifully made, and the customer service is next level. I love!

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Ogochu Ife-Ogbonna

31 August 2024, 06:41

  • GB

Amazing all across the board

Amazing all across the board. Got my cuff bracelet just right. Quick delivery and they wrote my name on their card. Thank you so much guys ❤️

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gareth

26 August 2024, 16:25

  • GB

Anniversary bangle

Bought a Lovely anniversary bangle for my wife. Florence refunded me 10% discount code as I didn't have the code when I purchased. Very good communication with Tilly who let me know when dispatched. Very good delivery time.

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Ashley Elliott

02 August 2024, 15:15

  • GB

Stunning, elegant - simply beautiful!

My husband purchased the Hinge Signature Bangle as a wedding anniversary present for me. There is only one word to describe it - STUNNING! My daughter's name is set into the enamel; her date of birth, weight and time engraved on the inside. It is the most beautiful keepsake I could ask for. Thank you for making such a beautiful bracelet. I cannot wait to order more gifts for family and friends x

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Nitesh Majhu

25 July 2024, 05:00

  • GB

I purchased 6 engraved bracelets for my…

I purchased 6 engraved bracelets for my grooms team when asking them to be a part of my big day. Obviously quite a big deal for me. I made an error with my basket and some of the engraving, I got in touch via WhatsApp and email and was met with a swift response, asking what I wanted exactly and it would be sorted. I was under time pressure and was reassured that I would receive the gifts before the required date. 2 days after placing my order I received 6 perfect bracelets, overwhelmed at the quality especially at the price that I paid. That’s including the time it took for them to get back to me and sort my problem out. Outstanding service. I’m usually not the type to make a review, but the whole process from start to finish was nothing short of exceptional. The communication when I was extremely stressed out about my own error + the end product was more than I could have asked for. I believe I was in contact with one of the owners of the company who was extremely helpful and clearly has put a lot of work in to get where she is. I will most certainly be back for more gifts for friends and family!

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Alex

22 July 2024, 04:23

  • GB

Beautiful jewellery and fantastic customer care

Thank you so much, absolutely love my new pendant! Customer service absolutely fantastic. I could not be more delighted with such a beautiful and personal piece. Highly recommend!

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Marion Sulston

04 July 2024, 16:12

  • GB

Purchased 3 Lovely engraved necklaces…

Purchased 3 Lovely engraved necklaces as gifts. Very quick delivery and nicely presented box with ribbon. Contacted Customer Service for a query and they replied very quicky. Would happily recommend.

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Piraveena Saravanamuthu

03 July 2024, 20:12

  • GB

Verified

Child's engraved bangle

Purchased an engraved child's bangle. Very happy with it. Fantastic communication from the Florence-London team. Absolutely love the purchase and very appreciative of the outstanding customer service from company. Highly recommended!