Ordered 2 items as Christmas gifts for my daughter. Dispatched and delivered within days. Each item beautifully wrapped in tissue. So much so that I haven't even unwrapped them.

Ordered baubles twice now and both times a couple of the baubles weren’t to standard. I emailed in photographs and the company were very quick (both times) to send out replacement baubles without me having to return the faulty ones. Really appreciate the top customer service. Orders were received promptly too. Thank you, Temptation Gifts.

Having placed a ‘significant’ order, I realised that I’d forgotten to include an item. Almost immediately, I emailed the company requesting to add to my order. Despite the order not having been processed at this stage I was advised that this wasn’t possible and they suggested I placed another order for the additional item. I asked if they could waive the postage fee for the extra item but they refused. This simple goodwill gesture was refused which was a very short sighted decision. As such, I didn’t order the additional item from them and I won’t shop with them again in the future. My first and last shopping experience with this company.

Ordered a jellycat, received only 3 days later, excellent company! Product wrapped securely and nicely.

I was hesitant seeing the Trustpilot rating but the range of gifts available and good prices made me take a chance. Ordered several soft toys and stocking fillers which arrived in 4 days; everything individually wrapped in tissue paper and packed with care. Very impressed with the overall experience and would definitely shop here again.

I have kept contacting and I am trying to figure out where my parcel is. I ordered on the 23rd November and on the 25th I asked if there were any updates. They replied saying it was busy times which I understand and it has been dispatched and it will be with me in 2-5 working days. It has now been 2 weeks since I have ordered. I am hoping to receive it soon or get a refund. If I could get any help that would be great. Thanks

I was a bit weary after reading the reviews but very pleasantly surprised with my own order. The yankee candles were better priced and had more availability than yankee themselves - everything was well wrapped for the courier and nothing broken on arrival. I did go for the 24 tracked royal mail postage for just a pound more than the standard rate and it came very quickly within that time. So very happy for ordering candles from here!

Very good, range of products with reasonable price

Brilliant company. Ordered and literally the next day it was delivered. Price of both items very fare. Thank you.

Had a slight issue with purchasing a Dunoon mug last week but to their credit this was picked up straight away and rectified swiftly by Rebecca. Great customer service after my initial disappointment.