The best place to get gifts in the UK! I'm a fan of Jellycat. The stores have a large collection of Jellycats. Very fast delivery: ordered on Saturday, shipped with Royal Mail 24 Tracked and delivered on the following Sunday! The customer service is superb. I contacted the service team via phone for one of my orders and the staff was very responsive, helpful, professional and friendly. I'll absolutely purchase again soon! Highly recommended!

Just received my order of a large Yankee candle and wax melts from Temptation Gifts. Ordered on a Friday and the goods arrived on Monday. Fantastic speedy delivery. I was struggling to find the candle on other sites but Temptation Gifts had exactly what I wanted at a great price. Will be shopping with them again and would definitely recommend their services.

Missed an item in my parcel and never wanted to resolve issue claiming their trusted staff never do a mistake without any cctv checks. Useless. Waste of money.

Thank you for putting my original review on line. Temptation gifts contacted me afterwards, through customer services. The lady requested we sent photos of the damaged baubles, which we did and then she arranged for replacements to be sent out. These arrived promptly this morning. The pale green badger and toadstool bauble arrived in good condition. Although the antique gold baubles were a vast improvement on those originally sent still showed marks and slight damage to what I believe to be a thin coating of some gold foil like material (kingfisher and blue tit). I was assured the baubles were glass but I still have reservations about this as they were not transparent or translucent in anyway. They also felt very light. They were obviously designed by Gisela Graham but there was no information to say where they were made. I was asked to send back the damaged baubles wrapped as they came, which my husband has just done. They paid the postage. I really hope they are not intending to sell them onto another customer. I am happier with my purchase now and have 4 out of 6 baubles that are as they should have been originally. I would advise other customers to avoid the antique gold baubles by Gisela Graham. Maria

Worst company In the world. So rude. They knowingly are sending items that are damaged. Got an email to prove that they know and still willing to send to people. Please avoid this company

Order placed by mistake and following an email to cancel a refund was issued within minutes. Excellent customer service.

Their customer service is second to none! Due to no fault of their own parcelforce attempted to deliver and didn't leave a card. Christian phoned me and reassured me a replacement would be sent out via a different carrier. My parcel turned up. But they have been at the end of the phone or message to me help me with a resolution. I would use them again in a heartbeat and advise others to do the same. Not many companies would have invested so much time in helping a customer. So extra thanks to Christian and Robbie who I spoke to on the phone directly, who were super kind and so helpful! The items were lovely and I got them for a great price and they also did post promptly.

Went today with my special needs son to buy a small strawberry plush toy he’d been asking for ages, 10 min after buying he realised it didn’t work as a stress relief. The young girl serving us was delightful. Went back to return it and the old lady working there literally stoped the transaction abruptly and asked us to go to her till, so we did. She hated the fact that we were foreigners and started openly being rude, giving us the down looks and examining the product through and through. Acting like the owner and basically saying we should have not visited the shop as we were not at the shop level… my son ran out in frustration. How can someone hire such a racist rude person in such a lovely shop is beyond me!!! Horrible people!

Customer Service second to none. Excellent communication and prompt delivery. Totally recommend Temptation Gifts.

Could not see the personalisation on line when ordering but took the chance. Good quality, vibrant coloured personalised money box received. Personalisation well written. Well packaged.