Customer service is out of this world
Customer service is out of this world. They rushed production just so I could get the ring in time for my planned proposal. Also, for the resizing everything is currently going very well and we should expect to receive the ring back soon enough, so that my fiancée can happily and comfortably wear her engagement ring. I cannot stress enough how deeply happy we both are to have chosen Angara for our engagement ring. Now, when the wedding comes I'll now exactly where I need to go. Thank you Angara for your time and commitment to make our engagement just as we wanted it to be.
Very professional,Well Done
Very professional, efficient buying process, and follow up on shipping information
Beautiful pendant but I expected it to…
Beautiful pendant but I expected it to be larger so I returned it with no problem at all from Angara
Excellent company
Time of delivery packaging and presentation of the jewelry
It’s beautiful
It’s beautiful, high quality, love it!
I was able to find a very nice man to…
I was able to find a very nice man to assist me on the phone with my order. This is something that is getting harder to run into. Got my order and was delivered on time about a week later. The piece of jewelry is beautiful and I am happy with the entire process. Will use again.
Package was said to arrive on 12/20/22…
Package was said to arrive on 12/20/22 when I seen that it hadn't shipped by the 19th I sent an email for update. In return I get a vague email talking about thanks for your patience. Long story short, you guys said it would ship via overnight nope it got shipped regular. Therefore I received the package way after the websites arrival date. If I would have known that it was going to take so long i would have not ordered it.
Quality jewelry
I am enjoying my earrings and shipping presentation. Easy site access & navigation. Great detailed pictures & info on the jewelry.
Seems Shady to Me
I received the wrong product. I was charged for a more expensive product. I complained and got a discount, but I found Angara's methods fishy. They advertise rubies using a weird "A AA AAA" scale that means nothing to gemologists and can't be used to hold them to any recognized standard of quality. I would be afraid to buy there again.
There was a problem with my last order
There was a problem with my last order. I was put in touch with the right person and it was resolved quickly and nicely. Note, this was the first time I had an issue and we have been ordering for years.