The first day I used this portable WiFi it worked very well. The following day it somehow changed to a different language and I had to navigate to try and change it back. When I did the WiFi connection was very poor. There was a delay and it moved very slow. I was at the airport and had to rely on their WiFi. It was extremely frustrating. I had to cut my trip very short and I was only in Europe for 1 day, had I stayed the number of days I was suppose to I don’t think I could have navigated my trip at all as it wasn’t connecting properly or it was too slow. Aside from that 1 day it worked very well.

Internet speed very low. Always offline. No wonder the rental rate is low compared to other competitors. Not worth to avail vision global

We picked up the Hotspot at the LAX counter when we arrived and dropping it off took us just a minute when we where leaving. We had great service during our 30 day trip and I have no negative comments whatsoever.

The router was reliable and provided decent internet speeds. My only complaints were that the device itself was quite heavy (probably the weight of 2 iPhones combined) and the fact that it wasn’t “true” unlimited data. On a couple occasions, data speeds were severely restricted once I hit 1 gig of data usage. In the future, it would be helpful if Vision Global would provide a list of countries where this restriction would occur. That way, customers could better plan their data usage for the day.

Having WiFi at any time I needed was extremely convenient. Had to keep an eye on the batter life & be cognisant of my on line time. The only time I couldn't connect was when I was riding the train from Verona to Venice, but didn't mind because the scenery was so nice.

Excellent experience! The wifi unit arrived a couple of days before our trip (as promised) and it worked perfectly! I had the unit on and carried it with me from about 6:30 a.m. - 9:30 p.m. each day. Never had any problems with connection. I charged the unit each night and it retained power throughout the day. Sending the unit back was a breeze, just put it in the box (came with the original packaging) and popped it into the mailbox. I contacted the Vision Global WiFi customer service team about getting a wifi unit for my next trip and was very impressed with their helpfulness and dedication to making my experience as perfect as possible. Highly recommend!

Overall, I was very satisfied with their service. It was convenient that I was able to pick up and drop off my wifi router at LAX, and their rental price was very reasonable. The only thing was that the wifi connection in Europe was frequently disturbed, but that was not their fault I guess.

The device arrived two days before departure and it was extremely easy to use. I had to charge the device every night but it never truly ran out of battery. Easy return as well. I'd use them again for future Europe trips.

I have a stable connection during my trip in Dallas, TX. Definitely, I will rent it again in the future!

When you rent the WIFI make sure you find out how good the connection is. I returned home with a HUGE bill. The cellular company said their connection is weak. Asked for the usage and they email some form that doesn’t have any meaning. I rented 4 units and the email DID NOT match up. Email them back and never heard from them.