Ordered 2 harnesses brilliant quality. Kept me.updated on my order and I was able to track. Would definitely use again

Bought the harness, leash, and hair removal gadget. Harness is great, fits Harley perfect, just haven’t received the other 2 items…ordered 24/12, just slightly disappointed, but I know there’s a back log in all industries/businesses…but overall satisfied…if you had half marks…I would say 4.5 ☺️

Ordered a fluffy cat bed. Didn't realise it was coming all the way from China but to be fair it did arrive fairly quickly and in time for Christmas. Quite expensive but seems well made and has definitely proved popular with Chilli the cat, who seems to have taken to it very well and loves to get inside and 'paddle' before settling down and getting nice and snuggly.

Absolutely first class customer service with this company. I have a faulty floppy fish but my emails were immediately responded to over Xmas in a helpful manner. A replacement is on its way! Wouldn’t hesitate to order from them again. Just brilliant!

With the strikes the way they have been, I was really pleased with the service I received from play paw. They were constantly updating me about my order. I didn't blame them at all they could not help the postal strike, they even sent me a voucher for the delay. Thanks to the team they were awesome. Oh the gift is for my jack russel it's wrapped for xmas lol. Thanks again.

The order was dispatched very quickly and arrived in perfect condition. Very happy pups with their new harnesses

The harnesses I bought for my 2 girls are fantastic! They are a great fit and excellent value for money. Gemma has kept me updated on the progress of my order throughout Royal Mail strikes and even gave me a £5 credit when the mail strike is outwith their control...pawsome! 🐾🐾

Ordered the fish for our dogs for Christmas. I honestly didn’t think it would arrive before Christmas due to postal strikes. But we were informed at every stage of the delivery and arrived within a week. As my dogs would say pawfect 🐾

The customer service was excellent. Royal Mail had messed up the delivery because of strikes etc but the company was proactive in keeping me informed about what was happening. Got a large dog haversack and we are happy with the product

The harness that I bought is a great fit and sits well on my dog. The name tags are also great, I would recommend this company.