Product very good, however it should include the strap to keep the shoulder straps from slipping off your shoulders rather than selling it as a separate item. It is a design flaw, so if you are thinking of buying this adventure pouch you WILL need the strap! We have had to adapt using a bungee. Delivery took a long time - tracking showed that it travelled the whole of the England before it got to us. Pooch put on 2 kg in that time.

Great customer service great products with definitely buy again

Delivery was a bit longer than expected But cannot complain about product Quality really happy with it Product 5 stars Delivery 4 stars Definitely would use again

The product arrived pretty quickly. There was regular updates. The email they sent was really lovely and thoughtful. Would buy from them again.

quick and easy service product as described

Brilliant experience delivery arrived quick loved the up dates with Rufus and co would definatly buy from again

good quality product easy to use. nice colour. good contact throughout ordering service

Order arrived really quickly, it’s great and the team were so lovely with updates and communications. I’m not sure whether the person who wrote the emails should be applauded or shot tho haha! Brilliant. Made me laugh. A friend of mine would call some of the words and phrases “groanworthies”!

Friendly fast service,unfortunately the flopping fish has only lasted 2 weeks as the puppy is abit rough with it,it still works but I have had to stitch the outside numerous times.product could probably do with a tougher outside covering.

the product is perfect, however the despatch and update information was poor. Despatch took a long time so dont count on it being "Next Day". As mentioned though, the product is very good.