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Vikram

13 March 2019, 15:07

  • AU

Brilliant customer experience

I visited your Colonnades store with the initial intent of price shopping.i was served by Megan. Megan offered a fantastic level of service.She was friendly, informative, asked great questions to get to understand what I was interested in and why.This was the first time in a long time (in a retail setting) where I actually felt like i was being listened to. I did go and check out prices in local competitors however the level of service they offered was poor to say the least. I returned to your store and made my purchases. If Megan is a reflection of your business then she has won me as a customer that will continue to purchase from the Colonnades store as well as talk up the level of customer experience to all others. Great job Megan

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VICKI ROE

05 March 2019, 13:18

  • AU

I have been a customer of Radio Rentals…

I have been a customer of Radio Rentals for over 30 years, I am usually very happy with the products, this time I was disappointed because when my table was delivered there were parts missing and when I rang the main office I was told it could take up to 10 days to receive them, it was a new product and should have been sorted out immediately. The following day when I still had heard nothing back from that office I went into the Parabanks store and spoke to Travis who got onto it immediately and the parts were delivered within a couple of hours after speaking to him, thank you again Travis for your speedy help, it was greatly appreciated

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ROMA WILLIAMS

05 March 2019, 04:53

  • AU

Excellent customer service

Excellent customer service

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JULIET LAUDATO

05 March 2019, 04:02

  • AU

more knowledge on product.

more knowledge on product. very friendly and polite

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EMILY FISHER

04 March 2019, 17:24

  • AU

Helpful and great service

I found they listernedbto want I was looking for and helped me with any issues a had

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CHRISTINE ZUCKER

04 March 2019, 16:10

  • AU

Radio rentals were terrific.

Radio rentals were terrific.

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JANET WILMER

04 March 2019, 15:23

  • AU

Megan was excellent at how she…

Megan was excellent at how she presented everything to me. Her PR was great and product knowledge was good.

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CRISTEEN FARLEY

04 March 2019, 14:33

  • AU

I love my new phone and just a few…

I love my new phone and just a few things there are things that the guys in the store don’t tell you like I handed my old phone in to get a cash back now what they couldn’t tell me was how long I have to wait and I travelled in the hot 38 day because I don’t drive and have to ask someone to take me there all the way to Marion so I like to know if and when this will happen

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Ann Craker

04 March 2019, 14:05

  • AU

Unnecessary need for followup

Whilst the pricing was very good and the service and turnaround time were exceptional I found purchasing online required me to follow up to obtain a receipt. I feel many would purchase online never checking that they received anything more than an invoice with a balance owing which is not proof of purchase necessary for any warranty on your product. Nor should anyone in this day and age not receive a receipt for the full purchase, fully detailed with time date and manner of payment. This is the first time I have shopped online and come across this issue.

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ROGER SLATER

04 March 2019, 13:25

  • AU

top service best price

top service best price