Verified
Effortlessly efficient travel insurance option
I've used World Nomads in the past and have been more than happy with their service. Their website is easy to navigate and effortless to activate my plan for my upcoming family trip.
Verified
I found it hard to locate a number to…
I found it hard to locate a number to call if I need help.
Verified
Good details and explanations.
Good details and explanations. Awareness of Adventure Travelers Philanthropic
Verified
I was impressed with the fast response…
I was impressed with the fast response and service
Verified
timely and help resolution of the…
timely and help resolution of the issues needing to be addressed.
Verified
Ease of aplication!
Ease of aplication!
Verified
Fair price for my domestic trip to…
Fair price for my domestic trip to Florida, online booking convenient, policy covered my needs to cover non refundable lodging in case of emergency.
Verified
Disappointing Claims Experience
I recently purchased travel insurance from World Nomads and unfortunately had to file a claim for delayed luggage. The initial online claims process was frustrating as the form wouldn't accept my IBAN despite entering it correctly. I had to resort to submitting a PDF form manually, which felt outdated. After submitting the claim and all supporting documents, I waited 10 business days as promised. However, I was then informed that I needed to file a claim with the airline first, as per their policy. This information should have been clearly communicated during the initial claim submission process, not after a 10-day wait. The entire claims process was unnecessarily complicated and time-consuming. While the purchase process was straightforward, the claims experience was highly disappointing. I recommend World Nomads to streamline their claims process and provide clearer upfront guidance to avoid such delays and frustrations for policyholders.
Verified
Efficiency
Very easy to get peace of mind.
Verified
Great experience great coverage.
Purchased coverage for my Trip to Kailash Manasarover. During our trip due to flooding and landslides roads were washed out and we had to be airlifted at additional charge. Upon return filed claim which was processed in a timely fashion and we were paid for the entire amount paid for being airlifted. We were a group of 30+. After a few people submitted claims, world nomads contacted one of persons from group and asked a list of everyone that travelled in the group. People who subsequently filed claim received their payments faster without even having to call them. These folks are proactive in helping their customers. I am going with them infuture and recommend world nomads