Great seevice

Was not clear about minors. I was a parent registering my child, and it was a bit unclear.

Convenient, easy to purchase, clearly communicated terms and conditions. Found what we needed for health travel insurance.

I purchased insurance online and could not find a confirmation email regarding the policy. When I sign into your website it says I don't have a policy. I then sent an email requesting help and got no reply after several days. I then called and got cut off. I later was able to talk to a representative who was able to give me the policy number. However, she informed me that the website portal needs to be "fixed" on your end in order for me to view my policy online. However, I will need to send another email. It feels like I am getting the run around because your system does not function well. It makes me skeptical of your ability to provide a decent policy. I will send the second email as instructed. If I don't get a reply very soon I will cancel my insurance.

The quote speed was great and they made the prices easy to find.

The online application was easy to navigate and the insurance covered what I had hoped for! The price was affordable as well.

I, thankfully did not have to make a claim on this journey! However there was one trip a few years back where I was taken care of in the best way possible.

Although I expect full well I will be able to connect with my group overseas, the program I signed up for is expensive and non-refundable from the time of purchase. This insurance is reasonably priced and gives me the peace of mind I seek should the unforseen occur and prevent me from going on my group trip.

They were very upfront with the terms of the insurance coverage. All of the activities I wanted to do while travelling were easily found on the website. The policy was more clearly worded than many other insurance companies I was considering.

Good service