User-friendly website showing direct comparisons of all of their travel insurance options. Relatively cheap travel insurance rates to cover a lot, which is wonderful when safety is a personal priority.

everything was self expalanatory

Easy to navigate and make decisions, also they have decent affordable rates. My 2nd trip insurance purchase with them!

Great insurance thanks

Easy and straight forward.

My question was answered very quickly and the representative was very knowledgeable

I've been trying to contact customer support without response. I need to add a country to my policy (Taiwan; it isn't possible to add a country via the UI) and not being able to get in touch means I may have to buy separate insurance for this destination. Attempting to contact support via the help form is not working, the form does not submit (after trying multiple browsers). Pretty frustrating. Having paid a lot for my policy I would at least expect to have some kind of response when I have an issue.

I've used WN several times now. I find it to be very easy to understand and purchase, as well as economical. On my most recent trip, I had an injury and the process to call in and get pre approval was easy, plus the reimbursement process was straightforward. I will keep using them.

Very user friendly and easy to navigate. There are 2 main packages, but you can customize based on your activities.

Customer service answered right away took care of my questions