Scammers, don’t ever go for installment tickets as if there is any issue with even one payment the whole thing is cancelled and whatever you’ve paid so far will not be refunded I wish boomtown would change their ticket distributor, utter sham, spoke to customer services about it and they was no help, rude if anything

Connor provided a quick, smooth service to what I expected to be a long winded process. I actually couldn't believe how easy he made it everything and how helpful he was. I can 100% recommend TicketSellers as a company. I have bought many tickets through them in the past and will continue to do so in the future. Thank you Connor ☺️

They dealt with last years postponement with impressive efficiency and have written to say the cancelled event (fire in the mountain) is again postponed and offering to refund my held over ticket money. I didn’t even have to contact them. Brilliant service from Romana.

I needed to change my e-mail as lost access to previous one and forward a ticket to next year. Very quick response and dealt with efficiently. Good service.Thank you Amar!

Due to covid 19 Gay pride was rescheduled on a date I am unable to attend therefore had to get a refund .but didn't get full amount back they still charged me for booking fee and credit card fee dont think it is fair in the current circumstances.

I bought Shindig tickets but with the COVID-19 situation I sought a refund. I emailed ticketsellers and got a reply the same day confirming that my refund had been processed and made me aware that it might take longer than normal for the funds to arrive in my account. They were quick, friendly and efficient

Bought boomtown tickets months in advance and was no longer able to attend. Took several attempts to get the names changed on them, including one point where I sent the details of the two girls they were to be changed to, and they responded by sending me back two tickets both with my name on (???). Was ignored over email and twitter multiple times, and when I finally got through on the phone the girl said "oh yeah, I've just been talking to you on twitter", and did not acknowledge the fact she'd stopped replying. Overall way more hassle than it should ever have been.

EDIT: Ticketsellers have replied to my review no less than FOUR YEARS after submitting it. My review is an accurate recount of my experience with them back in 2019, and I won't be pressured into deleting it. Own your mistakes, TicketSellers. I purchased a ticket on an instalment plan, yet my card was declined for the first payment despite having been paid the day before. No explanation was given and now I have to either pay the full amount (which I can't do...hence the plan) or "let the ticket go", as they put it in the email. They intentionally remove links to their customer service in the email to prevent you from contacting them. I don't understand why, in the 14 day grace period they've given me to pay in full, I couldn't just amend my payment details and make the £60 instalment payment instead. That would be good service, however; something this company apparently knows little about.

The worst user experience ever. Don't recognise if you're a returning customer when you first try to log in, only after you fill all the form, just to send you back to the beginning. Don't auto fill credit card details so you have to type it all again. It displays a huge message saying 'Your basket expires in 15 minutes' even on mobile phones, taking half of the screen and making it impossible to fill in the required information, have the keyboard up and see where you're typing in at the same time. The list is huge, the only reason I'm using this service is because I don't have other option, given that the event only selected this vendor.