Adam and Adrian were efficient helpful and polite - if only every delivery was so good!

Great experience from start to finish. Maddie in store (Fenwick Newcastle ) and Marty and Ish (Blaydon delivery team). Professional, Friendly, Polite and Courteous. An overall excellent experience.

Thomas and Kevin were absolutely fabulous and were a pleasure to meet. They were extremely helpful when delivering our new snuggle chair. Thanks guys.

Jon and Stephen C, were excellent and friendly. They were very helpful, polite and professional. I could not be happier

Excellent service, delivery from Thomas and Kevin was on time and efficient with great communication throughout the day.

Great delivery of our new sofa and cocktail cabinet. Jon and Paul Y carried these items all the way down the garden to the summer house, super careful, unpacked goods and carefully placed into exact position I requested. Used blankets to protect new flooring and took all the packaging away with them. Good communications prior to delivery. First class service.

Always a positive experience at B&S Birstall! All staff are so knowledgeable and friendly. Rachel (Robinson) was great. She gave good advice on the lovely upholstered stools I bought and there was no hard sell. She explained about delivery/collections and I know, from experience, this is hassle free and you are always kept up to date. I keep on returning and will continue to do so.

Great experience buying a chair, I had a good idea what I wanted and Leigh was friendly, efficient, knowledgeable and professional. She found out all the options and explained the process perfectly.

Not the best waited 8 weeks for delivery when the 2 settees one large one medium and a snuggle chair they were a different colour than the swatch they sent so all the colour matching throws rugs and cushions was a waste of time they had sent the wrong swatch on ,arrival the chair was damage by the delivery people so we have had to wait another 8 weeks for a replacement chair the colour and design I like but don’t like that the seating cushion is not as plump as I was expecting no apologies for wrong swatch or broken chair sorry to say I would not recommend.

Great service from start to finish. In-store (Fenwicks, Kingston) were great and the delivery duo of Adam and Adrian were top-notch. That’s how delivery should be done! Excellent customer service all round.