I booked this coach for my hen do to the dogs. I'm always very weary of companies that are taking you somewhere! In case they don't show up!! When I first booked with this company they were the best value for money and Vickey the assistant was so helpful answering all my questions. We had a lovely driver and I called him half hour before pick up and he advised he was stuck in a little traffic (which was good in a way because some of the girls were as well). He was only five minutes late but called me to say he'd arrived! Then he called when he was outside right on time might I add! We all got on the bus and headed back to Town, he was a diamond! He dropped us all off safely and I will be using this company again! I highly recommend them! Thank you so much for getting us there and back safely! See you again very soon! Ashleigh :)

all i'm going to say is our coach was over an hour late therefore ruining what was a nice stag weekend in Liverpool I do have another 3 stag weekends to arrange and i'm pretty sure I wont be using this company again

From start to finish the experience was brilliant. Customer service and communication was great and our driver on the day couldn't have been any more friendly and helpful. All of the guests commented on this. Would 100 percent recommend.

Lovely staff, great driver and professional company. Would highly recommend and definitely use again!

We had a very good experience from start to finish, very helpful, efficient service and a good price too.

I would definitely recommend CoachHire.com. I was sent a text with the driver's name and number on a few days before the trip so that I could contact him directly if I needed to, communication with the driver on the day was very good and he called ahead of time to let me know he was on his way, the coach was clean and comfortable and the driver was ready and waiting to pick us up for the return journey. The driver was also very friendly and helpful.

I am generally unaccustomed to hiring transportation and as such sought out a number of quotes. Coach hire was less than half of the highest estimste we received. The coach itself arrived on time was in good condition and the driver was clearly capable and very personable. Should the need arise to organise coach transport again I would not hesitate to use this firm again.

The service received from Coach Hire and the driver (Sara) was exceptional. The booking process was easy. I had to make a change to the booking after I had made it and that was easy too. I'd never used the service before and was a bit anxious but Sara turned up at the appointed time and even called before hand to confirm address. The minibus was modern and comfortable. I cannot fault the service and would recommend to anyone.

The bus arrived about 20 minutes late at the airport. The driver was as polite as you can expect and knew his way around everything. The transit was comfortable and speedy, all to our satisfaction. The return travel was excellent. The hire company was extremely professional. Will use the same arrangement next time.

I got to where I wanted to go and returned on time. The driver was helpful and accommodating - from that perspective (admittedly the most important) everything was fine. However, i was promised the contact details of the driver/company the day before travel - they never came. I tried to ring up all day Friday (27th April) and couldn't get through. I left messages that were not returned and ultimately if hadn't worried about this previously and asked who the bus company was in advance. We would have been in limbo, with no defined pick up point or contact if any problems occurred. As I knew the company I ended up making contact with them myself around 4pm to confirm things. Fortunately, everything was in place and I confirmed the pick up spot. I don't belief myself making contact with the company is the service you advertise to either the customer or the bus company and in reality it defeated part of the object of using a broker. That said, I was able to book a bus for our needs at relatively short notice using your service and everything went to plan. It might have been different had I followed your process! Lastly, sales guys and operational staff were all incredibly helpful.