Having previously cancelled the service I was receiving from another company, directly with them, I went on to incur fees and charges from this company. Be wary when signing up to use this company to pay for DD. A minimum of 1 month's notice is required, so you are paying for a service you aren't receiving and if you don't pay it, they will charge you.

The team were able to resolve a payment query I had with a service provider, going above and beyond to ensure the cancellation of a Direct Debit agreement.

Quick and efficient staff

I was super stressed out with my situation but yasmin was amazing! she really helped me out and made me feel at ease with what was going on and sorted it out straight away, i couldn't have asked for any better help 🥰

Customer Service Provider was extremely helpful and efficient, sorted my issue promptly without hesitation

Very helpful and kind customer service

As per previous reviewers I would give 0 if I could. cancelled a direct debit after having cancelled verbally with service provider. Late fees and charges applied when no services have been provided. Unfeeling, uncaring sticklers for their contracts. I will never sign up with anyone who uses this company for subs collection. Avoid avoid avoid.

If I could give zero stars I would. Dealing with Simply Collect has been a painful and unpleasant experience. Their representatives are rude, unempathetic, and void of any human decency. I would not recommend them if they paid me. Avoid like the plague.

Simply Collect have been great for my business. They have really taken the stress out of my day to day. They are always on hand with any queries I may have and deal with everything in a timely manor. My cash flow has never been better. I no longer find myself chasing up payments at the start of the month and I can really focus more on my business and provide a better environment for people to train in. I would highly recommend.

Our martial arts school have worked with Simply Collect for many many years and they have always been professional, consistent and extremely helpful. They're reliability is second to none and they always sort any issues we or our customers have in a fast manner. We can't recommend them enough!