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Great Service

29 July 2020, 00:29

  • 1 Review
  • US

Verified

Franco was fantastic with his follow…

Franco was fantastic with his follow ups. Gave me updates even if we were waiting on items. He always called first to explain what he needed from me before just sending an email. Obviously I was a little nervous but the entire team was available during the closing when I had questions as well. It was a great experience overall. Thank you to the Noah team.

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Lucy Chadwick

21 July 2020, 01:20

  • 1 Review
  • US

Verified

Incomparable experience

Noah is such a wonderful experience. The customer service is tops, they are very responsive, accommodating & get quick results. I recommend Noah. Lucy Chadwick

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Edward O.

20 July 2020, 18:57

  • 1 Review
  • US

Verified

Very easy to work with

Very easy to work with. Represtative knew what she was doing and patiently answered all my questions.

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Hope Urban

17 July 2020, 20:12

  • 1 Review
  • US

Verified

Be Cautious!

On paper and slick user friendly website, this looks great! Which non-traditional home owner wouldn't want to cash in on equity to eliminate high interest debt and have some left over? But when the 100+ page document arrives peppered with phrases like 'special power of attorney,' 'irrevokably granting power of sale,' and which gives them the right to purchase all or part of your house, and also reserve the right to market and sell your home, alarm bells went off for me. Please don't feel obligated to sign, as I did, because I was sipping ice tea outside with a notary in 90 degree heat. Tell them you need your lawyer to look it over. I signed after asking the notary if I had a 3 day right of recision, and was also told I did by the customer service rep. The next day I was told I do not so please heed my warning and tread carefully! This may work for some but be prepared to give up a lot for the money -- you cannot then do a traditional re-fi with cash out as you may not increase debt, can't rent your house or have a film shoot there, can't go on a year long sabbatical as it must be your primary residence, and so on and so on. Their contract is extremely restrictive and loooong and packed with legal language. No one at Noah could sufficiently explain to me why, when I agreed to sell a portion of my future equity, why then was there a 70 page Real Estate Purchase Option Agreement allowing them to purchase all or part of your home (real property) at any time through no fault of your own? I am now trying to get out of this and will never sign a document such as this without first having a lawyer review. Will update after I speak with them today if they are making this easy or hard. I went ahead and acted as I have a 3 day right even though they gave me conflicting information. Insist on a 7 day review period before you sign anything! Was really looking forward to eliminating credit card debt but I will have to carry that burden a little longer and do it the old fashioned way, which is to pay as much off as I can then go for a conventional re-fi with cash out. They seem like nice people at Noah, but they know most homeowners in my boat are over a barrel. Oh, and they kneecap you from the start by instantly devaluing your house anywhere from 16-24% - you can argue for the lower end like I did but I believe it gives them an unfair advantage. I don't quibble with them making their money; I do quibble with giving them an irrevokable right to purchase and sell my property, I agreed to share equity not sell my home.

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customerjerry Hernandez

30 June 2020, 02:43

  • 1 Review
  • US

Verified

Working with sang was my best…

Working with sang was my best experience working with any kind of loan thanks a million and as I told sang I will pass the word of Noah

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Letitia

18 June 2020, 23:26

  • 1 Review
  • US

Verified

Perfect way to tap equity for my circumstances

Very simple process and worked with a very professional account executive. In less than a month during these Covid times, I had funds in my account from the time I applied.

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Anonymous

01 June 2020, 22:49

  • 1 Review
  • US

Verified

Very smooth process.

Very smooth process.

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Edward Gulick

27 May 2020, 02:09

  • 1 Review
  • US

Verified

Sang was consistently responsive very…

Sang was consistently responsive very promptly. She was also very clear in her explanations, as well as always being courteous and friendly. She is a top agent.

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Rebecca

25 May 2020, 09:17

  • 1 Review
  • US

Verified

No fuss financing

No fuss financing. I was appreciative of the continual communication throughout the process.

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Alan

22 May 2020, 01:27

  • 1 Review
  • US

Verified

Smart people

Smart people. Easy to work with. Positive results.