Locked out of my account, told I needed to change password, won't let onto the site to do it without my old password which I don't have.

So I decided to add to my price guide subscription and after a few months decided that I didn’t have time to realize the full potential of the add on. I decided that I would cancel the add on for now. True enough, I tried to make online contact without success so the other option was to place a phone call. I left my contact information including a description of my issue and was then assured of a call back. True to their word a lovely young lady resolved my problem. One of the best customer service experiences that I have had. Thank you for your professionalism!

I have been emailing multiple times with no response. I cancelled my subscription minutes after making it and I as charged when I signed up for the free trial only. No one has responded, I’m entitled to a refund I never want to visit that website again.

I did the trial and realized I can’t buy on there. They keep trying to take money out of my cash app and I make sure it’s emptied but I’d like to use my card again one of these days. I have went on the site and canceled the way they wanted me too. I also sent email but to no avail. If this is a legit business and they’re making money why do they need to keep taking money from people who want to cancel? This is so wrong! Update 8-28-21 I they are still trying to take money out they just tried for three days in a row and I’ve emptied the account.

So apparently the only way to cancel your subscription officially is to write a bad review on here and the customer service will reply to you apologize and then cancel!??? Well, I thought I cancelled my “free” subscription 10 months ago. Apparently not. And if you go to the terms of agreement that lists how to cancel- read and follow the directions, you still can’t cancel because the option is no longer in the drop list that was described. Still trying to figure this dumb thing out. Also hate that this is likely predatory for more elderly collectors who may be less tech savvy. Like why not just have integrity and make the damn site more accessible and intuitive? Scammers much?!

So, I am a 14 year old and wants to complete my Marvel Universe collection since all the other websites seem sketchy, I went to Worthpoint. Their are two collections of the 3.75 inch Marvel Universe action figures. But it said the sold date is 2017. I'm writing this review because I'm wondering is it still available or is this a scam. I really want to complete this collection. This review is for Worthpoint.com. Please advise, Thank you.

I was locked out of my account for trying too many times. I called and they were very helpful and got my password reset. I had just signed up a week ago and hadn’t been able to sign in. They refunded my money and resigned me up. I only use my account occasionally and cancel it between times when I need it. I can normally find what I’m looking for on Worthpoint.

I signed up today believing that I could get a price and purchase a vintage game from the eighties Videosmarts Teach Teddy unfortunately they were sold several years ago. This is misleading and deceitful. I am not able to find a phone number to call anyone to contest and cancel the subscription. I believe this is unethical.

Shady and horrible customer service. Very quick to charge you and unethical. Scam. Don’t trust.

I'm giving 1 star because I cant give 0. They dont really give a free trial and they will not give a hoot about refunds for the ongoing charges they place on your bank account. Its expensive and silently milks you for their fees. My suggestion, dont use this service. Rather, use ebay and opt to get completed sales to know what others have paid. If not that, then something else. RIP OFF.