Sales transaction
For my house sales transaction I had the pleasure working with Rhys, Rayhan & Kerry who delivered excellent service from start to end. The whole team worked actively to finalise my transaction in a timely manner and worked over and beyond even when challenges came our way. Would recommend to anyone buying or selling their properties, Great Team, thanks!
Verified
Incredibly slow solicitors
Incredibly slow solicitors, correspondence is awful. Held up house sale significantly and then have just done the same on a transfer of equity. Do not use them. As you can see below, they don’t even recognise me as a person involved in one of their matters.
Fantastic level of communication and customer service
I've used various other solicitors for conveyancing before and have to say the service provided by Glover Priest is the best i've experienced. The main difference is the fantastic level of communication you receive once your house is sold subject to contract. They are also extremely responsive to emails and easy to contact by phone. I would use them again for all my legal requirements.
Watch for the expedition fee terms!
Not being experienced in buying properties, I was on the whole happy with how efficiently the process was dealt with. Just 2 niggles - 1. trying to enter information online I found a bit difficult at times (probably due to my advancing years) especially the photo/ID, but I was able to go to the offices and get it sorted out. 2. The expedition fee I believed was only to be paid if the exchange and completion dates were more than 7 days apart. I was asked over the phone when I wanted to complete and I replied that there was 'no rush'. It was suggested by the person at Glover and Priest 7 days from exchange. I naively assumed this was ok but it was not pointed out that it needed to be 7 WORKING days to avoid the expedition fee. It was a bit annoying to find out afterwards that an extra 2 working days would have avoided the fee. Perhaps in future it could be mentioned when arranging the completion date and not just point out when I queried it later that it was 'in the terms and conditions'!
We have used Rhys Moss for both the…
We have used Rhys Moss for both the selling and buying of our properties and found all staff very friendly and helpful
Stephen and his team Nadine and Ellie
Stephen and his team Nadine and Ellie were absolutely superb managing our recent house move. Excellent communication, updates and emails. Highly professional and efficient. I could not recommend them enough 👍👍
A very pleasant experience throughout
A very pleasant experience throughout. Friendly, helpful and approachable staff, easy to contact whenever we wanted them. Would recommend them to anyone looking for a solicitor
Very good and helpful
Very good and helpful. Both Jordan and Chloe kept us up to date and gave us advice all along the way. Couldn’t fault them at all would definitely use them again.
We had a good experience from Glover…
We had a good experience from Glover Priest with our house move recently. Communication very good and emails were replied to promptly. Thank you, much appreciated - 2nd time we have used their service for conveyance 2015 and now. 😊 Scott & Marie
Very good conyancing
Very good conyancing. Thank you.