There is someone at the end of a phone
The people tried to get things done and were at the end of the phone or email when needed. Unfortunately, some our crucial timelines were over Christmas . The firm ‘closed down ‘ for Xmas and the New Year and due to annual leave on top of those days, things seemed to slow down . Outside of that , it was good .
Highly recommend this firm
I would highly recommend this firm. Stephen, Nadine and Ellie specifically were a great team to work with. They responded to e-mails very efficiently and always answered our calls, or returned them within half an hour. They were extremely knowledgeable of the industry, and we could trust all advice they provided. We instructed a different firm on the purchase of our property, and we certainly cannot give the same praise to that firm. In hindsight, we wish we had instructed GloverPriest for both sides of our transactions.
Top notch conveyancing
Cannot fault them in anyway. Helped with sale of a house which was not trivial as had leases attached and delayed probate. The legal bricks service they use to register everything online for all executors and owners was fantastic. Also provided updates and questions answered and resolved. A lot of old documents with relations to leases which are difficult for normal people to understand was handled perfectly when sent them. The service was very responsive and advice on all the bumps that happen with most house sales provided quickly. Just top notch service that I cannot fault.
I do not recommend
Communication was bad. Documents lost. On a few occasions I was asked for the same documents. I was given out dated information when asking for an update. This happened several times. Emails were ignored or maybe missed, I don't know. When I was handed the keys to the house and saw that it wasn't cleaned at all, I sent emails with pictures asking for assistance. I called a few days later and was told that the vendors solicitors were contacted and I will receive an update once there is a response. I never heard from my solicitors again... Overall I felt they were working against us instead of for / with us. The only reason I am giving 2 stars instead of 1 is because there was some action taken with immediate effect at some point, although this was done as a resolution to a complaint not as a high level service.
Glover Priest helped with our first…
Glover Priest helped with our first home purchase. They were very responsive on emails/calls and helpful when we had questions. Recommend!
Glover and priest Stourbridge saved the day
Glover and priest Stourbridge saved the day.We was originally using the Quinton branch and it didn’t go to plan , Chloe and Jordan from glover and priest Stourbridge took over and they was on it from the time they took over 🙏..
I had an extremely pleasant experience…
I had an extremely pleasant experience with GloverPriest Solicitors with the purchase of my house. Jacob Quinn was my conveyancer and he was very professional. He gave me timely detailed reports and always kept me in the loop. The purchase process was smooth, and despite being holiday season, my purchase was completed in less than 3 months. I would 100% recommend.
Completion of New House
Stephen, Nadine and Ellie were professional and timely in all areas of purchasing the new property; most of all they were proactive in exchanging and completion within the timeframe, assisting us totally throughout the process. Superb team!
Glover Priest Solicitors - Excellent Service
The team at Glover Priest Solicitors in Lichfield (Stephen, Ellie and Nadine) were extremely helpful, efficient and pleasant throughout our house move and we would not hesitate in recommending them to anyone. We have moved house a few times over the years and they have been the best solicitors we have ever used. Many thanks for your help guys, you have made our stressful time so easy. Kind regards John & Val Rigby
l am pleased with the people who is…
l am pleased with the people who is very friendly and professionally answered evry questions clearly and making sure you understand all. so a special thanks to Mr Rhys Moss, Rayhan and Krry guys you are an amazing 👏 people thank you 😊.