Just Great
Initially sceptical and nervous about using an online company who promised next day service for a boiler install, I needn’t have been from initial order and date given (not next day) but this due to Xmas hols we were given next available install date which was 6 days from order which included a weekend and the bank holiday. Plumber arrived before 9am on the install date and was just great no mess at all and cleared everything away when finished. Explained fully how the new boiler worked he was a credit to Iheat and I would tell anyone who is nervous of investing their money to not be and just use Iheat they have been great , spoke to people not robots before and after install and just wanted to know we were happy with everything absolutely fantastic and faultless service
Use at your own peril
Use at your own peril, no hot water after installation and still waiting on a call, pipe work outside house dodgy and the customer service is bad! All the best if you do use the company!
Very fast response
Very fast response ordered on the Monday eve fitted on the Wednesday. Great customer care.
Amazing service!
Amazing service!! Very quick! Installation was clean and tidy!! Highly recommend!!
Very easy to use website
Very easy to use website, good communication throughout via email, phone and chat and a swift delivery and installation. I’m very pleased with the whole process and also the price.
Very professional
Very professional. Time of year made Very difficult to book engineer. I tried all local engineers and no one could come to assess the boiler for weeks. They all said lucky before Christmas. Engineer was on time, completed same day,professional clean job. Made sure we knew how to work system. Left contact if any problems.
Really communicative and professional…
Really communicative and professional at keeping us updated. Very smooth and happy with the results.
100% Recommend
Boiler decided to give up over Christmas, struggled to get someone out and price was way more then we anticipated. Contacted iheat, did all online, they sorted the finance and came 3 days later to install on a Saturday!! Can’t say enough about the engineer only that he was an absolute star, overcame problems as if they were nothing! Always someone on the end of the phone. Phoned to check all ok. Finally it was way Cheaper than the other places I tried, never left a review for anything before but iheat was so good I had too!
Super speedy and great communication.
I had a rejected repair from another companies boiler cover. Decided to replace as it was 17 years old. Found iheat on Google. Didn’t know anything about them but the reviews looked good and the price seemed competitive. They could fit within 2 days the week before Xmas. Communication was excellent throughout. It even wasn’t an issue when I changed my order the day before. Can’t speak highly enough of the fitter on the day. Explained the full process throughout the day. I am hardly surprised he had won fitter of the year for the company that week. I wouldn’t hesitate to recommend this company to anyone. Nice to know there are still companies like this out there. 5 stars.
5 ⭐ throughout whole process
Excellent process from start to finish. First contact was easy to set up installation and any financial procedures required, installation day went to plan and the contractor was quick, clean and respectful of property. Great guy.