Almost 2 months waiting for 1 Jersey, I have sent emails asking for a realistic delivery date but no response from Customer Service....

It took exactly 2 years! Horrible!! Just horrible. I never ever(!!!) would order anything!! And I don’t suggest it at all!! Just horrible And I ordernd 1 Yes-R before the Pandemie started!! I Sender like 100 Mails! Very horrible! This is unacceptable!

It’s been 2 months and have not gotten my order I ordered in MArch 2020 and I am still waiting! They were very responsive at first, but now they stopped replying. I want my stuff or a refund, I paid a lot of money!

My order is now open for MORE THAN ONE YEAR! I am asking for it on a constant basis (about once a month) and I was told that shipping is only one week away - for the past 6 months. Absolutely not acceptable. No refund offered. It is the second time that I have troubles with the delivery - last time it took them only (!) six months. However, I made the same mistake and ordered more items. Never again! I think that the company just does not want to ship abroad, so foreign buyers stay away!

Ordered my items to the correct address and verified with a representative from love the pain that it was in fact the correct address. The currier made a mistake when delivering and flagged the shipment to be returned to sender. After contacting Love the Pain they did correct the issue and was able to get the order corrected and shipped to me a different route at no cost.

My experience so far with this company has been perfect. I went to the chat tonight and was able to chat with someone right away. All of my questions & concerns were answered and talked through. I’m looking forward to getting my Tri Suit as they are able to print & ship to me right away! UPDATE! My order was shipped & delivered Fast as promised! The design and quality of the suit is PERFECT! I am so happy! I will be shopping again very soon!

Great marketing, very poor customer experience. I ordered a kit in November 2020 and I'm still waiting for the delivery. I contacted them via email, mailbox on their website and Instagram but all I get is excuses and vague promises. I will never buy from them anymore.

The best Tri Suit I've ever had. I Like it. And my mates love it. Worth to wait.

Command passer en 2019 jamais rien reçu malgré plusieurs relances avec des adresse mail différent ... A fuir absolument . Je ne comprends pas comment la société peut exister encore

Seriously. I ordered 2 running hats and 2 T-shirts and it literally took one year for them to fill the order. Trying to reach a person through their customer service is impossible. Out of the half-dozen emails I sent to their customer service account I got two canned responses, neither of which were in any way helpful. Finding a phone number is nearly impossible, and when I did I reached a voicemail account and my voicemail message was never returned.