My experience to Fonezone is very bad and i felt its a scammed, I have received severely scratch and totally abused phones, when i raise a complaint instantly asking you will bare the return parcel cost and if you request for refund, you LOSE 15% of your money as per policy 85% of your money will be back only for touching the scrap device and to think that you event use as you only inspected its physical condition, then they will ask for investigation that they should have photos of the device before sending to customer or certificate of product that device is inspected ( note : not refurbished or not been inspected ), its a scam sending bad product and lose 15% of your money instantly, so its a scam they dont want to take any responsibility of their product because they know the condition of their product. Policy is a safeguard to them only not for the consumer…Please be aware and dont fall on the cheap product, that you dont know what condition they will send to you and instantly you lose 15% of your money because you want to return a bad product. All of those who are victims of this low quality service and fake, not accurate products i ask you report this to UAE consumer protection. For consumer issues, contact Ministry of Economy on 800 1222. Department of Economic Development (DED) in each emirate deals with consumer rights issues and implement plans and procedures related to consumer protection laws.

The phone is very bad quality, and the screen is not orignal, when the battery down to 20% it’s turned of automatically. I bought the premium generation.

Be careful buying.Bought two iPhone at good price for my workers for their basic phone use. Bought in August last year and was only given to them in December. Only turned on but not used. Upon their first use, 1 phone already stopped working after an IOS update within two weeks of use. Long and lengthy follow up with customer service to have it fixed. Sent back and they returned almost 2 months after I complained. After it was returned to me it stopped working again by simply charging it. After a lengthy follow up again, I am told that LCD is damaged and i need to pay extra as its not covered by warranty. The issue has been there all along as the phone was barely used and was not use at all after the first said “repair”. The second phone is now showing problem on touch screen. Both phones have issues. I have sent all proofs but still wants extra charge. Be warned! Looking good conditioned phones but POORLY refurbished.

Awesome service Trusted platform unique service and delivery

The "refurbished" cell phone should be as the new one when it comes to accessories and box contents. However, the phone I've bought came with a regular charger not the 40W fast charger where it should be. After contacting the customer service, the department responsible replayed after many days by "this order we offer only phone for the refurbished phone we dont offer chargers if you want to gat e the charger you can make order we arrange for you" !!! Therefore, when you buy from them, make sure about everything as they didn't mention that in the description.

I want to buy Macbook pro 2015 15 inch 512 ssd 16 GB ram it's good condition . everything is very good.thank you . from Saudi Arabia .

بخصوص الجهاز فى التو طلبته أما عن الموظف لديكم فهو يقوم بالواجب على أكمل وجه وشكرا لكم

Very quick response

I'm after them for getting a refund since 3 weeks now. Its a bunch of scammers. Do not buy anything from this time wasters. This is a genuine review, if you need any clarification please contact me 055 1212304

so far all is good, yet to know once product has received.