Very good in getting my order together even when I changed some of the upgrades to it....

Everything works fine ... good prices, good website and webstore.... But terrible to.take.care about transportation issues ... SPAN.COM only wants to.sell... If.your parcel.or.order is.stuck.on a.place 2.months ( happens to.me...) I.have to call the transportation company to.get info, make.complains about the delay on the service...etc... SPAN.COM IS NOT A TRUST COMPANY ..they don't care about customers problems. Update news: I payed a SSD .. i payed taxes for import ... and SSD is Missing .... Julio Marques PORTUGAL

I returned to Span having been very satisfied when placing my first purchase. This time I was no less happy: easy web-ordering, good prices, and excellent and prompt service.

In a word - AWESOME!. Absolutely outstanding service from Span. They engaged quickly, great communications throughtout, kept me informed of every step of the process. NAS was dispatched when they said it would be, and arrived on time. Order was extremely well packaged, arrived undamaged and of course worked "out of the box". Unit configured exactly as requested. And the free configuration service is a boon - no need to fit drives, configure, create RAID array and a volume. A seemingly small step that is the icing on the cake for superb service - the device worked out of the box with no time required by the customer. Very pleased owner of a new NAS. I cannot recommend Span highly enough.

The parcel did not arrive when expected, but this was down to my error and not SPAN, they worked there magic and the parcel arrived a little later, again this was my own fault.

long time to awaiting for product

Thank to the guys at SPAN.COM, they were prompt and speedy with my order and initial setup of the NAS and the storage setup. Thanks guys.

Fast replies to emails. Great service. Fast delivery. NAS came exactly as wanted.

Fabulous product, delivered very quickly, but mind-blowingly difficult to set up and get going. Have spent a wasted week trying to wrestle it to the ground. Would be good if Span offered technical support to assist new users.

Friendly advice up front, simple ordering process, quick delivery and NAS arrived well packaged. Happy to recommned and use their services in the future.