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JO CHAPMAN

01 November 2022, 20:06

  • GB

No goods and no refund

Paid for my order. The following day received an email saying the item was out of stock and I could have a full refund. After one month chased my refund to find out they had gone into liquidation 2 days after I placed my order. No goods and no refund! £204 out of pocket.

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Mr. Anthony

01 November 2022, 02:35

  • GB

Absolutely awful took my payment then…

Absolutely awful took my payment then sent an email to ask me to wait for goods satiny out of stock a week later went bust how is this allowed Totaly corrupt

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Ian hadley

01 November 2022, 00:16

  • GB

You supplied an item that was…

You supplied an item that was unavailable at many other stockists, quickly and at a competitive price

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Julian Parratt

30 October 2022, 21:27

  • GB

You went bust and I didn’t get my order!

You went bust and I didn’t get my order!

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Becky

29 October 2022, 17:15

  • GB

Paid for a toilet.. never received

Paid for a toilet. Received an email saying out of stock for 2 weeks (which was a lie) then they went into liquidation and I cannot get my money back from the bank because I didn’t pay on credit card. Not sure why you’ve sent me a review email for something I will never receive and I’m out of pocket £364!!

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Ilaria Dalla

29 October 2022, 02:55

  • GB

Terrible

Received an email asking for feedback. Is this a joke? Company is on liquidation; got my money and never delivered what I ordered. Obviously one star

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J Hardy

29 October 2022, 00:41

  • GB

IN LIQUIDATION

IN LIQUIDATION. TOOK PAYMENT AND DID NOT SUPPLY GOODS. REFUND YOUR CUSTOMERS - IMMORAL PRACTICES.

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Louise G

28 October 2022, 23:06

  • GB

Order never arrived

Order never arrived! I felt mislead by the company as they took the payment and told me the items were out of stock and there would be a short delay. A few weeks later the company creased to trade which left me out of pocket without the goods. 0 for customer service!

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R.Gott

10 October 2022, 21:15

  • GB

I purchased ( supposedly an in-stock…

I purchased ( supposedly an in-stock item) a shower valve to the cost of £150.86 on 31st July 2022 - got an email saying it was out of stock and would I wait… so being patient and a decent person …. I waited, and waited… no further communication from them since their first email message- chased them a few times via email no answer. Never received my goods and it’s now 10th October 2022, no refund despite requesting via their email; not so much as a reply from them. The phone number is out of action so must be a scam company, I’m trying to claim my money back. It’s not a massive amount of money but why should they have it? Now I have to fiddle on trying to get money returned via bank. I HOPE TO SAVE OTHERS TROUBLE!!! Their website needs to be taken down. DO NOT ORDER FROM THEM x

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SS

04 October 2022, 21:57

  • GB

Rogue company to avoid

I placed an order for a Shower Tray as it was showing as in stock and will be delivered in 3 days. They came back after a few days saying it will be 2-3 weeks of wait. I requested for a refund and they said the refund will be issued soon. This was arranged in July and even now in October they didn't process the refund. The contact number they provided on their website, 0333 444 9444 is not in use. A rogue company to avoid at any cost.