I gladly rate eBottles 5 stars.Because…
I gladly rate eBottles 5 stars.Because I was greeted by a very friendly, professional, and cheerful voice of Heidi giving me the first impression she enjoyed her job. Therefore eBottles must be employee employee-friendly company to work for that extends to the public. I've been a business owner for more than 68 years so I know the importance of the first impression of a faceless voice opening the door to a business. Heidi answered all my questions making my experience easy, quick and pleasently. I will recommend eBottles trusting my business partners will have the same experience. Thanks, Heidi.
I placed an order last year
I placed an order last year, realized I made an error, and asked to return... They charged me a 25% "restocking" fee, after they originally charged me some kind of "handling" fee in the first place. There are MANY companies out there where you can purchase bottles. My recommendation is to find another place...
Hiccup, but handled quickly.
There was an initial issue with the order being split between two warehouses and one warehouse not receiving the order information in full, but eBottles owned their error and promised to work on the issue to ensure future orders were handled better. Product is as described and their pricepoint is fairly good.
Bottles and jars basically for every…
Bottles and jars basically for every need be it special case as a present or simply something you store in that flagmanship entirely and clearly anyway. Do what you really need to do with that service and you will not be dissapointed.
Very poor service
Very poor service Delivery expected in 2 or 3 days but not on time J cancelled the order but it seams difficult to get the money back
Awesome Company!
Awesome company! eBottles placed their support into my growing business, Toke Hippie Couture, Inc . They had the option to go other places but they chose Tokejotti®. From that point on, they gave me clear details regarding their specific needs. They paid promptly and the communication was phenomenal! I was overjoyed to be a part of an amazing company! The pleasure was all mine! Thank you eBottles Best regards, Tokejotti
eBottles.com website falsely advertises on their website
I placed a small order with ebottles.com and it will be the last time that I will ever do business with them. They split my order and shipped it out about a week apart even though the company guarantees same day shipping if you order by 12 pm est. When I called customer service, they verbally apologized and told me that it was harder to put together my smaller order than any normal larger order. I will not ever be ordering from this company again and I will strongly advise anyone and everyone to not even attempt to do business with ebottles.com.
Great products, great service.
I was able to speak with a sales person (on the phone) while looking at their website. That way, I was able to have all my questions answered and look at the suggested products. Couldn't have worked out better.
Do not use this company, terrible
This company cost me money, bottom line. I ordered from them, received the wrong order and half of the glass I received was broken. They reshipped and i received more broken glass. Then droppers I received were defective and after 3 uses would not reseal. They shipped me new ones and they were the wrong size for the bottles. After that they reshipped me new droppers and finally I had my full order 3 months later. I called in and spoke with the owner he was rude and his customer service was terrible, I was upset and he refused to give me a refund after he cost me accounts due to the faulty tops. In the end he hung up on me. WOW I warn you now don't do use this company.
Disappointing
I have had several phone conversations with customer service. I was told the bottles would be available 11-11-14. I have talked with customer service on 11-11-14, 12th and the 13th. All three days I was told the bottles are now in stock. I've asked for tracking info and they could not give it to me. It is now th 16th and no tracking or bottles. Payment has been made and cashed without receipt of bottles and tracking info. No follow through for cust service to shipping.